scp-dbus-service.py crashed with KeyError in get_notifications(): 'job-originating-user-name'

Bug #834064 reported by Maraschin
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

I've deleted the printer when there was still a job in the queue. Than it crashed!

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: system-config-printer-common 1.3.5+20110801-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-9.12-generic 3.0.3
Uname: Linux 3.0.0-9-generic x86_64
Architecture: amd64
Date: Thu Aug 25 21:52:08 2011
ExecutablePath: /usr/share/system-config-printer/scp-dbus-service.py
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110816)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Brother-MFC-9840CDW-2: socket://192.168.69.50:9100
MachineType: Hewlett-Packard HP ENVY 17 Notebook PC
PackageArchitecture: all
Papersize: a4
PpdFiles: Brother-MFC-9840CDW-2: Brother MFC-9840CDW BR-Script3
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/scp-dbus-service.py
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.0.0-9-generic root=/dev/mapper/vg-data ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/scp-dbus-service.py']
SourcePackage: system-config-printer
Title: scp-dbus-service.py crashed with KeyError in get_notifications(): 'job-originating-user-name'
Traceback:
 Traceback (most recent call last):
   File "/usr/share/system-config-printer/monitor.py", line 441, in get_notifications
     attrs['job-originating-user-name'] != cups.getUser ()):
 KeyError: 'job-originating-user-name'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/20/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.15
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 159B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 91.36
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.15:bd05/20/2011:svnHewlett-Packard:pnHPENVY17NotebookPC:pvr0593200000201920000620000:rvnHewlett-Packard:rn159B:rvr91.36:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 17 Notebook PC
dmi.product.version: 0593200000201920000620000
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Maraschin (carlo-maraschin) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #827573, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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