scp-dbus-service.py crashed with KeyError in get_notifications(): 'job-originating-user-name'

[Younan Fakhouri]

This crash happened shortly after printing. A desktop notification stated that printer may not be turned on, then the print went through normally anyway.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: system-config-printer-common 1.3.5+20110801-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-9.12-generic 3.0.3
Uname: Linux 3.0.0-9-generic i686
Architecture: i386
CupsErrorLog:
 W [22/Aug/2011:13:12:33 -0500] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/Brother_HL_2170W_Gray__' has already been added
 W [22/Aug/2011:13:12:33 -0500] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/Brother_HL_2170W_Gray__' has already been added
Date: Mon Aug 22 15:28:49 2011
ExecutablePath: /usr/share/system-config-printer/scp-dbus-service.py
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110802.1)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Brother-HL-2170W: lpd://192.168.1.8/PASSTHRU
Lsusb:
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
MachineType: innotek GmbH VirtualBox
PackageArchitecture: all
Papersize: letter
PpdFiles: Brother-HL-2170W: Brother HL-2170W Foomatic/hpijs-pcl5e (recommended)
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/scp-dbus-service.py
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-9-generic root=UUID=2251f78b-855b-4e4e-a94a-9d422f3d5909 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/scp-dbus-service.py']
SourcePackage: system-config-printer
Title: scp-dbus-service.py crashed with KeyError in get_notifications(): 'job-originating-user-name'
Traceback:
 Traceback (most recent call last):
   File "/usr/share/system-config-printer/monitor.py", line 441, in get_notifications
     attrs['job-originating-user-name'] != cups.getUser ()):
 KeyError: 'job-originating-user-name'
UpgradeStatus: Upgraded to oneiric on 2011-08-18 (4 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #827573, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.