scp-dbus-service.py crashed with KeyError in get_notifications(): 'job-originating-user-name'

Bug #827814 reported by Barkhat
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

I was printing and this error came.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: system-config-printer-common 1.3.5+20110801-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-8.11-generic-pae 3.0.1
Uname: Linux 3.0.0-8-generic-pae i686
Architecture: i386
Date: Wed Aug 17 02:37:54 2011
ExecutablePath: /usr/share/system-config-printer/scp-dbus-service.py
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110816)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for HP-LaserJet-P1006: hp:/usb/HP_LaserJet_P1006?serial=AC21FH2
MachineType: Gateway DX4800-05e
PackageArchitecture: all
Papersize: letter
PpdFiles: HP-LaserJet-P1006: HP LaserJet P1006 Foomatic/foo2xqx (recommended)
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/scp-dbus-service.py
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-8-generic-pae root=UUID=7e1240ac-d7f6-4fdb-849b-920d57176b12 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/scp-dbus-service.py']
SourcePackage: system-config-printer
Title: scp-dbus-service.py crashed with KeyError in get_notifications(): 'job-originating-user-name'
Traceback:
 Traceback (most recent call last):
   File "/usr/share/system-config-printer/monitor.py", line 441, in get_notifications
     attrs['job-originating-user-name'] != cups.getUser ()):
 KeyError: 'job-originating-user-name'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 10/31/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R01-A0
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: FMCP7AM
dmi.board.vendor: Gateway
dmi.chassis.type: 3
dmi.chassis.vendor: Gateway
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR01-A0:bd10/31/2008:svnGateway:pnDX4800-05e:pvr:rvnGateway:rnFMCP7AM:rvr:cvnGateway:ct3:cvr:
dmi.product.name: DX4800-05e
dmi.sys.vendor: Gateway

Revision history for this message
Barkhat (barkhat) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #827573, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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