scp-dbus-service.py crashed with KeyError in get_notifications(): 'job-originating-user-name'

Bug #824288 reported by Mark Cariaga
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

bug notification appears after printing jpg via image viewer

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: system-config-printer-common 1.3.5+20110801-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-8.10-generic 3.0.1
Uname: Linux 3.0.0-8-generic i686
Architecture: i386
Date: Wed Aug 10 20:17:10 2011
ExecutablePath: /usr/share/system-config-printer/scp-dbus-service.py
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110803.1)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Photosmart-C3100-series: hp:/usb/Photosmart_C3100_series?serial=CN69EC20WS04KV
MachineType: ASUSTeK Computer INC. 1005HA
PackageArchitecture: all
Papersize: letter
PpdFiles: Photosmart-C3100-series: HP Photosmart c3100 Series, hpcups 3.11.7
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/scp-dbus-service.py
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-8-generic root=UUID=a8205004-fecc-45df-bf6b-286d37a8af39 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/scp-dbus-service.py']
SourcePackage: system-config-printer
Title: scp-dbus-service.py crashed with KeyError in get_notifications(): 'job-originating-user-name'
Traceback:
 Traceback (most recent call last):
   File "/usr/share/system-config-printer/monitor.py", line 441, in get_notifications
     attrs['job-originating-user-name'] != cups.getUser ()):
 KeyError: 'job-originating-user-name'
UpgradeStatus: Upgraded to oneiric on 2011-08-10 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 10/16/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1102
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1005HA
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1102:bd10/16/2009:svnASUSTeKComputerINC.:pn1005HA:pvrx.x:rvnASUSTeKComputerINC.:rn1005HA:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1005HA
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

Revision history for this message
Mark Cariaga (mzc) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #827573, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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