applet.py crashed with ImportError in /usr/lib/python2.7/dist-packages/cupshelpers/cupshelpers.py: No module named packagekit.client

Bug #819440 reported by Anthony John
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

Just trying to get applications to work when this bug report popped up.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: system-config-printer-gnome 1.3.5+20110731-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-7.9-generic 3.0.0
Uname: Linux 3.0.0-7-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Mon Aug 1 18:56:43 2011
ExecutablePath: /usr/share/system-config-printer/applet.py
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
InterpreterPath: /usr/bin/python2.7
Lpstat:
 device for EPSON-Epson-Stylus-S21: usb://EPSON/Stylus%20S21
 device for Epson-Stylus-S21: usb://EPSON/Stylus%20S21
 device for Lexmark-5000: usb://Lexmark/5200%20Series
 device for Stylus-C64: usb://EPSON/Stylus%20C64
 device for Stylus-Photo-R300: usb://EPSON/Stylus%20Photo%20R300
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 1a40:0101 TERMINUS TECHNOLOGY INC. USB-2.0 4-Port HUB
 Bus 001 Device 003: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
 Bus 001 Device 004: ID 1e4e:0100
MachineType: System manufacturer System Product Name
PackageArchitecture: all
Papersize: a4
PpdFiles:
 Stylus-Photo-R300: Epson Stylus Photo R300 - CUPS+Gutenprint v5.2.7 Simplified
 Epson-Stylus-S21: Epson Stylus S21 - CUPS+Gutenprint v5.2.7 Simplified
 EPSON-Epson-Stylus-S21: Epson Stylus S21 - CUPS+Gutenprint v5.2.7 Simplified
 Lexmark-5000: Lexmark 5000 Foomatic/lx5000 (recommended)
 Stylus-C64: Epson Stylus C64 - CUPS+Gutenprint v5.2.7 Simplified
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/applet.py
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-7-generic root=UUID=c148ca76-1cc5-4dc0-8992-194a092f6990 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/applet.py']
SourcePackage: system-config-printer
Title: applet.py crashed with ImportError in /usr/lib/python2.7/dist-packages/cupshelpers/cupshelpers.py: No module named packagekit.client
UdevDb: Error: [Errno 2] No such file or directory
UpgradeStatus: Upgraded to oneiric on 2011-08-01 (0 days ago)
UserGroups: adm admin audio cdrom dialout dip fax fuse lpadmin netdev plugdev powerdev sambashare video
dmi.bios.date: 02/26/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0201
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2N-MX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0201:bd02/26/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-MX:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Anthony John (tosh13) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #819203, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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