applet.py crashed with ImportError in /usr/lib/python2.7/dist-packages/cupshelpers/cupshelpers.py: No module named packagekit.client

Bug #819051 reported by dmiranda
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

crashed on start up

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: system-config-printer-gnome 1.3.5+20110731-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-7.9-generic 3.0.0
Uname: Linux 3.0.0-7-generic i686
Architecture: i386
CupsErrorLog:

Date: Sun Jul 31 20:08:38 2011
ExecutablePath: /usr/share/system-config-printer/applet.py
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
InterpreterPath: /usr/bin/python2.7
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: SAMSUNG ELECTRONICS CO., LTD. N150P/N210P/N220P
PackageArchitecture: all
Papersize: a4
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/applet.py
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, no user)
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-7-generic root=UUID=946a3a72-c930-4fec-bf10-a6f47ddca16d ro quiet splash pcie_aspm=force vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/applet.py']
SourcePackage: system-config-printer
Title: applet.py crashed with ImportError in /usr/lib/python2.7/dist-packages/cupshelpers/cupshelpers.py: No module named packagekit.client
UdevDb: Error: [Errno 2] Arquivo ou diretório não encontrado
UpgradeStatus: Upgraded to oneiric on 2011-07-31 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/30/2010
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 01KY.M008.20100430.RHU
dmi.board.asset.tag: SAMSUNG
dmi.board.name: N150P/N210P/N220P
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr01KY.M008.20100430.RHU:bd04/30/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnN150P/N210P/N220P:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnN150P/N210P/N220P:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.name: N150P/N210P/N220P
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

Revision history for this message
dmiranda (dmiranda) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #819203, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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