applet.py crashed with ImportError in /usr/lib/python2.7/dist-packages/cupshelpers/cupshelpers.py: No module named packagekit.client

Bug #818958 reported by Chris Jones
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

Always happens a few seconds after logging in, was in Gnome-Shell but I think it happens in unity as well.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: system-config-printer-gnome 1.3.5+20110731-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-7.9-generic 3.0.0
Uname: Linux 3.0.0-7-generic x86_64
Architecture: amd64
Date: Sun Jul 31 19:54:58 2011
ExecutablePath: /usr/share/system-config-printer/applet.py
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110715)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for EPSON-Stylus-Photo-RX520-local: usb://EPSON/Stylus%20Photo%20RX520?serial=C25P30511120003300&interface=1
MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7360
PackageArchitecture: all
Papersize: a4
PpdFiles: EPSON-Stylus-Photo-RX520-local: Epson Stylus Photo RX520 - epson-inkjet-printer-escpr 1.0.4-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/applet.py
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-7-generic root=UUID=e5b3e6e4-3919-43c9-bbf9-0e87ac6b5513 ro splash vga=795 quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/applet.py']
SourcePackage: system-config-printer
Title: applet.py crashed with ImportError in /usr/lib/python2.7/dist-packages/cupshelpers/cupshelpers.py: No module named packagekit.client
UdevDb: Error: [Errno 2] No such file or directory
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/11/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.2
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7360
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.2:bd07/11/2007:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7360:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7360:rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7360
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

Revision history for this message
Chris Jones (jones-home) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #819203, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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