system-config-printer.py crashed with AttributeError in on_NPDrivers_query_tooltip(): 'NoneType' object has no attribute 'getInfoFromPPDName'

Bug #759970 reported by anony
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: system-config-printer

No further information available.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: system-config-printer-gnome 1.3.1+20110222-0ubuntu13
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
Date: Wed Apr 13 16:27:58 2011
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110330)
InterpreterPath: /usr/bin/python2.7
Lpstat:
 device for Brother_QL-580N: dnssd://Brother%20QL-580N._pdl-datastream._tcp.local/
 device for LaserPrinter: dnssd://Brother%20HL-2070N%20series._ipp._tcp.local/
MachineType: CLEVO CO. W760T/M740T/M760T
PackageArchitecture: all
Papersize: a4
PpdFiles:
 LaserPrinter: Brother HL-2060 Foomatic/Postscript
 Brother_QL-580N: Brother QL-580N CUPS v1.1
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=6074d201-d516-4bb4-8d14-0de77eefd7a0 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with AttributeError in on_NPDrivers_query_tooltip(): 'NoneType' object has no attribute 'getInfoFromPPDName'
Traceback:
 Traceback (most recent call last):
   File "/usr/share/system-config-printer/newprinter.py", line 3231, in on_NPDrivers_query_tooltip
     ppddict = self.ppds.getInfoFromPPDName(drivername)
 AttributeError: 'NoneType' object has no attribute 'getInfoFromPPDName'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 09/03/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 1.00.04
dmi.board.asset.tag: Tag 12345
dmi.board.name: W760T/M740T/M760T
dmi.board.vendor: CLEVO Co.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.00.04:bd09/03/2009:svnCLEVOCO.:pnW760T/M740T/M760T:pvrNotApplicable:rvnCLEVOCo.:rnW760T/M740T/M760T:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: W760T/M740T/M760T
dmi.product.version: Not Applicable
dmi.sys.vendor: CLEVO CO.

Revision history for this message
anony (resetwontwork) wrote :
tags: removed: need-duplicate-check
visibility: private → public
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Anony,
Thank you for submitting this bug and reporting a problem with system-config-printer. You made this bug report in 2011 and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the bug report?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in system-config-printer (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for system-config-printer (Ubuntu) because there has been no activity for 60 days.]

Changed in system-config-printer (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.