system-config-printer.py crashed with AttributeError in fillModelList(): 'NoneType' object has no attribute 'getModels'

Bug #758801 reported by Wangermée Guy
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: system-config-printer

Impossible to select a driver for Canon printer

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: system-config-printer-gnome 1.3.1+20110222-0ubuntu13
ProcVersionSignature: Ubuntu 2.6.38-8.41-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
Architecture: i386
CupsErrorLog:
 E [12/Apr/2011:16:15:07 +0200] Unable to execute /usr/lib/cups/filter/pstocanonij: No such file or directory
 E [12/Apr/2011:16:15:07 +0200] [Job 18] Unable to start filter "pstocanonij" - Success.
 E [12/Apr/2011:16:15:07 +0200] [Job 18] Stopping job because the scheduler could not execute a filter.
 E [12/Apr/2011:16:16:12 +0200] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost/printers/Canon-MP620-series) from localhost
Date: Tue Apr 12 16:17:04 2011
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Canon-MP620-series: usb://Canon/MP620%20series
MachineType: IBM 2373L79
PackageArchitecture: all
Papersize: a4
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
PpdFiles: Canon-MP620-series: Generic text-only printer
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
 LANGUAGE=C:en
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=14439a82-246d-4596-89d3-9620bdef56bb ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with AttributeError in fillModelList(): 'NoneType' object has no attribute 'getModels'
UpgradeStatus: Upgraded to natty on 2011-04-12 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/18/2007
dmi.bios.vendor: IBM
dmi.bios.version: 1RETDRWW (3.23 )
dmi.board.name: 2373L79
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RETDRWW(3.23):bd06/18/2007:svnIBM:pn2373L79:pvrThinkPadT42:rvnIBM:rn2373L79:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2373L79
dmi.product.version: ThinkPad T42
dmi.sys.vendor: IBM

Revision history for this message
Wangermée Guy (wangermee-guy) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #754667, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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