scp-dbus-service.py crashed with KeyError in _set_job_document_text(): 38

Bug #747357 reported by Ivan Giuliani
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: system-config-printer

Deleting an already canceled item from the job list yields to this exception. I haven't been able to reproduce it methodically but it happens consistently when trying to completely delete a canceled print job.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: system-config-printer-common 1.3.1+20110222-0ubuntu12
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Fri Apr 1 16:10:02 2011
EcryptfsInUse: Yes
ExecutablePath: /usr/share/system-config-printer/scp-dbus-service.py
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for HP-Deskjet-f2400: smb://WORKGROUP/TONGERLO/HPF2480
MachineType: Packard Bell imedia S3800
Papersize: letter
PpdFiles: HP-Deskjet-f2400: HP Deskjet f2400 Series, hpcups 3.11.1
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/scp-dbus-service.py
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=cd5db240-83b7-4abe-8d15-4e1cdfdc6888 ro splash vga=795 quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/scp-dbus-service.py']
SourcePackage: system-config-printer
Title: scp-dbus-service.py crashed with KeyError in _set_job_document_text(): 38
Traceback:
 Traceback (most recent call last):
   File "/usr/share/system-config-printer/jobviewer.py", line 2108, in _set_job_document_text
     job = self.jobs[jobid]
 KeyError: 38
UpgradeStatus: Upgraded to natty on 2011-03-31 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare www-data
dmi.bios.date: 12/23/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P01-A4
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: FIH57
dmi.board.vendor: Packard Bell
dmi.chassis.type: 3
dmi.chassis.vendor: Packard Bell
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A4:bd12/23/2009:svnPackardBell:pnimediaS3800:pvr:rvnPackardBell:rnFIH57:rvr:cvnPackardBell:ct3:cvr:
dmi.product.name: imedia S3800
dmi.sys.vendor: Packard Bell

Revision history for this message
Ivan Giuliani (giuliani.v) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #748366, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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