Can not print on an SMB shared printer after password change
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
system-config-printer (Ubuntu) |
Confirmed
|
Undecided
|
Tim Waugh |
Bug Description
Binary package hint: cups
I print to a number of SMB shared printers in a 2003 Active Directory domain. My password is changed from time to time as a policy in our organisation. When this happens I get prompted to enter the new password but I can no longer connect to the using the new password. The previous password was saved using the "Saved forever" option
The only workaround I found is to delete the printer and recreate it. I had this problem several times in the past and so are the rest of my ubuntu users. Is there a workaround for that. Can someone confirm this bug?
I tried to sniff the packets from my PC to the Print Server but wireshark showed nothing! This means that the problem is actually on my side. I can connect to other domain services like file shares using the same credentials. I am using the DOMAIN\username format to connect.
The relevant cups error logs are here in case you want to have a look:
http://
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: cups 1.4.4-6ubuntu2.3
ProcVersionSign
Uname: Linux 2.6.35-
NonfreeKernelMo
Architecture: i386
Date: Tue Mar 15 08:25:04 2011
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Lpstat:
device for Deskjet-
device for FOLLOWME: smb://prs03ist0
device for hp-LaserJet-
device for PDF: cups-pdf:/
device for SRB02MF001: smb://prs03ist0
MachineType: LENOVO 2767WB7
Papersize: letter
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
PpdFiles:
SRB02MF001: NRG MP C2500 PXL
Deskjet-
PDF: Generic CUPS-PDF Printer
hp-LaserJet-
FOLLOWME: KONICA MINOLTA C252 PS(P)
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
PATH=(custom, user)
LANG=el_GR.utf8
SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 10/17/2008
dmi.bios.vendor: LENOVO
dmi.bios.version: 7UET49WW (1.19 )
dmi.board.name: 2767WB7
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 2767WB7
dmi.product.
dmi.sys.vendor: LENOVO
Changed in system-config-printer (Ubuntu): | |
assignee: | nobody → Tim Waugh (twaugh) |
Changed in system-config-printer (Ubuntu): | |
status: | Incomplete → Confirmed |
Can you attach the file /etc/cups/ printers. conf? If you do not want to post a file containing your password, then edit the file at first. If you find your old password somewhere in your file, replace it by "OLDPASSWORD", if you find your new password, replace it by "NEWPASSWORD". Thanks.