unable to download selected printer driver

Bug #587321 reported by u2ix
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
Triaged
Undecided
Unassigned

Bug Description

Binary package hint: system-config-printer

I have a Oki B410dn printer. If I try to add the driver with the "search for a printer driver to download" he find the correct model then I press next and I'm unable to install this driver although he says "For the printer you have selected are driver available for download" (see screenshot).
---
Architecture: i386
CupsErrorLog:
 E [29/May/2010:17:14:22 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
 E [30/May/2010:13:41:33 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
 E [30/May/2010:13:53:56 +0200] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Dell Inc. Dell DXG051
NonfreeKernelModules: nvidia
Package: cups 1.4.3-1
PackageArchitecture: i386
Papersize: a4
ProcCmdLine: root=/dev/mapper/nvidia_bfdaeeae1 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=de_CH.utf8
 SHELL=/usr/bin/zsh
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Tags: lucid
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers voice www-data
dmi.bios.date: 07/26/2006
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0XH241
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd07/26/2006:svnDellInc.:pnDellDXG051:pvr:rvnDellInc.:rn0XH241:rvr:cvnDellInc.:ct7:cvr:
dmi.product.name: Dell DXG051
dmi.sys.vendor: Dell Inc.

Revision history for this message
u2ix (u2ix) wrote :
Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Which version of Ubuntu / system-config-printer are you using?
Please provide the output of the following command:
apport-collect -p cups 587321

Changed in system-config-printer (Ubuntu):
status: New → Incomplete
Revision history for this message
u2ix (u2ix) wrote : BootDmesg.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
u2ix (u2ix) wrote : CurrentDmesg.txt

apport information

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u2ix (u2ix) wrote : Dependencies.txt

apport information

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u2ix (u2ix) wrote : Locale.txt

apport information

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u2ix (u2ix) wrote : Lspci.txt

apport information

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u2ix (u2ix) wrote : Lsusb.txt

apport information

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u2ix (u2ix) wrote : PrintingPackages.txt

apport information

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u2ix (u2ix) wrote : ProcCpuinfo.txt

apport information

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u2ix (u2ix) wrote : ProcInterrupts.txt

apport information

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u2ix (u2ix) wrote : ProcModules.txt

apport information

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u2ix (u2ix) wrote : UdevDb.txt

apport information

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u2ix (u2ix) wrote : UdevLog.txt

apport information

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

This is an upstream problem in system-config-printer. If it does not find any suitable driver/PPD file on OpenPrinting it should not show the empty driver selection dialog but clearly tell that no driver was found on OpenPrinting.

Changed in system-config-printer (Ubuntu):
status: Incomplete → Triaged
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