In print queue dialog, print 'move to' only works from menu, not from right clicking print job

Bug #586766 reported by Aiden83
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
System Config Printer
Fix Released
Unknown
system-config-printer (Ubuntu)
Confirmed
Wishlist
Unassigned

Bug Description

Binary package hint: system-config-printer

If I print to an offline printer, the job will appear in print job queue, and of course, will not print.

If I attempt to move the print job to another printer via rick clicking on print job->move to->AnyOnlinePrinter, nothing happens.

If I instead select the menu item Job->Move to, then the job is moved instantly to the next print and prints.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: system-config-printer-gnome 1.2.0+20100408-0ubuntu5.2
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
Architecture: amd64
Date: Fri May 28 21:00:34 2010
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
Lpstat:
 device for Brother-HL-5250DN-series: dnssd://Brother%20HL-5250DN%20series._pdl-datastream._tcp.local/
 device for DCP585CW: dnssd://Brother%20DCP-585CW._printer._tcp.local/
 device for HL5250DN: lpd://10.0.0.3/binary_p1
MachineType: ASUSTeK Computer Inc. U3S
PackageArchitecture: all
Papersize: a4
PpdFiles:
 DCP585CW: Brother DCP-585CW CUPS v1.1
 Brother-HL-5250DN-series: Brother HL-5250DN BR-Script3 , Postscript-Brother 20090616 (OpenPrinting LSB 3.2)
 HL5250DN: Brother HL5250DN for CUPS
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-22-generic root=/dev/mapper/ASUSU3S--nb-root ro quiet splash
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: system-config-printer
dmi.bios.date: 05/19/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 306
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U3S
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr306:bd05/19/2008:svnASUSTeKComputerInc.:pnU3S:pvr1.0:rvnASUSTeKComputerInc.:rnU3S:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: U3S
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Aiden83 (aidendeem) wrote :
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

This is a missing feature in the upstream code. Marking as feature request.

Changed in system-config-printer (Ubuntu):
importance: Undecided → Wishlist
Revision history for this message
Tim Waugh (twaugh) wrote :

No, it's a bug. See the upstream ticket:
https://fedorahosted.org/system-config-printer/ticket/153

Have never been able to get to the bottom of it. :-(

Revision history for this message
Ali Shtarbanov (ametedinov) wrote :

I am also experiencing this problem. However, in Ubuntu 10.10 there is no menu in the "Document Print Status" window. There is just the right click option "Move To" which of course doesn't work. Is there any workaound for 10.10?

Changed in system-config-printer:
status: Unknown → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in system-config-printer (Ubuntu):
status: New → Confirmed
Revision history for this message
Timothy Bourke (tbrk) wrote :

Work around for 12.04. Goto http://localhost:631/jobs/ and move jobs using the web interface.

Changed in system-config-printer:
status: Confirmed → Fix Released
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