system-config-printer tool cannot find network printer

[Mikko Rantalainen]

Binary package hint: system-config-printer

Steps to reproduce:
1) Select System - Admistration - Printing (executes "system-config-printer")
2) Server - New - Printer
3) Select "Network Printer" - "Find Network Printer" in the "Devices" list
4) Input network printer name in the dialog and press Find
5) "Searching..." (for 10-15 seconds)
6) "No printer was found at that address"

However, If I manually add the printer using "Internet Printing Protocol (ipp)" and enter Host and Queue correctly, the printer will work. (The verify button does work as well does the actual printing.)

ProblemType: Bug
Architecture: amd64
CheckboxSubmission: f0bf0101e3df07a87acfbc156f0db03d
CheckboxSystem: b5acb6c9ca4017b1d44043910f45329d
CupsErrorLog:
 W [13/Nov/2009:15:39:41 +0200] [CGI] Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
 E [13/Nov/2009:15:39:56 +0200] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"!
Date: Fri Nov 13 15:50:55 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate amd64 (20091020.3)
Lpstat: device for HPLJ3500: ipp://pedabackup.ktl.jyu.fi/printers/hp-color-LaserJet-3500
MachineType: Acer Veriton M670G
Package: system-config-printer-gnome 1.1.12+git20090826-0ubuntu8
PackageArchitecture: all
Papersize: letter
PpdFiles: HPLJ3500: HP Color LaserJet 3500 Foomatic/pxljr
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-9-rt root=UUID=aa884945-91a6-4e5a-9a54-46e37ff91ccb ro quiet splash nohz=on
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-9.152-rt
SourcePackage: system-config-printer
Uname: Linux 2.6.31-9-rt x86_64
dmi.bios.date: 09/09/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R01-A0
dmi.board.name: EQ45M
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR01-A0:bd09/09/2008:svnAcer:pnVeritonM670G:pvr:rvnAcer:rnEQ45M:rvr:cvnAcer:ct3:cvr:
dmi.product.name: Veriton M670G
dmi.sys.vendor: Acer

[Pascal De Vuyst (pascal-devuyst)]

Please provide the following information: https://wiki.ubuntu.com/DebuggingPrintingProblems#Network_printer

[Launchpad Janitor (janitor)]

[Expired for system-config-printer (Ubuntu) because there has been no activity for 60 days.]