system-config-printer.py crashed with ImportError in <module>()
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
system-config-printer (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: system-
Not sure if this is the same as 473184 but thought they were probably realted. 473184 occurs on startup (applet.py crashes), this occurs on system>
Karmic, Kernel 2.6.28-16 (cannot boot newer kernel due to refusal to correctly recognize two identical hard drives (bigger problem) as well as it didn't build nvidia drivers correctly during upgrade (possible workaroundable if not for two hard drive thig) so dropped back to 28-16., Gnome 2.28.1, core 2 duo 2.93GHz, 8GiB ram.
This problem began after J>K upgrade, and my primary and only printer (Canon PixMa iP3500) disappeared.
May be same problem as 473184, or not, wanted to report separately just in case. thanks.
ProblemType: Crash
Architecture: amd64
CupsErrorLog:
Date: Tue Nov 3 11:26:36 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/
InterpreterPath: /usr/bin/python2.6
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 127: lpstat: symbol lookup error: lpstat: undefined symbol: cupsGetNamedDest
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: stem manufacturer System Product Name
NonfreeKernelMo
Package: system-
PackageArchitec
Papersize: letter
PpdFiles: iP3500-series: Canon iP3500 series Ver.2.80
ProcCmdLine: root=UUID=
ProcCmdline: python /usr/share/
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
PythonArgs: ['/usr/
SourcePackage: system-
Title: system-
Traceback:
Traceback (most recent call last):
File "/usr/share/
import cups
ImportError: /usr/lib/
Uname: Linux 2.6.28-16-generic x86_64
UserGroups: adm admin cdrom dialout dip floppy fuse lpadmin plugdev pulse pulse-access video
XsessionErrors:
(gnome-
(polkit-
(nautilus:4506): Eel-CRITICAL **: eel_preferences
(gnome-
dmi.bios.date: 09/22/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0408
dmi.board.
dmi.board.name: P5WDG2 WS PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: System Product Name
dmi.product.
dmi.sys.vendor: stem manufacturer
Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #208820, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.