system-config-printer.py crashed with ImportError in <module>()

Bug #464158 reported by Erics Xu
26
This bug affects 3 people
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: system-config-printer

it crashed when i starting "Print" in main menu. I want to setup my printers, but can't open the config window.

ProblemType: Crash
Architecture: i386
CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
Date: Fri Oct 30 09:46:56 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InterpreterPath: /usr/bin/python2.6
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Hewlett-Packard HP Compaq dx7400 Small Form Factor.
Package: system-config-printer-gnome 1.1.12+git20090826-0ubuntu8
PackageArchitecture: all
Papersize: a4
ProcCmdLine: root=UUID=b7469e25-7fb3-49d5-9697-ff34e9a29b27 ro quiet splash locale=zh_CN
ProcCmdline: python /usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
 LANGUAGE=zh_CN.UTF-8
 PATH=(custom, no user)
 LANG=zh_CN.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with ImportError in <module>()
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin audio cdrom dialout dip fax floppy plugdev scanner tape video
dmi.bios.date: 02/26/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: MS7352 1.09
dmi.board.name: 0AB8
dmi.board.vendor: MSI
dmi.chassis.asset.tag: CNG81507N1
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrMS73521.09:bd02/26/2008:svnHewlett-Packard:pnHPCompaqdx7400SmallFormFactor.:pvr:rvnMSI:rn0AB8:rvr:cvnMSI:ct3:cvr:
dmi.product.name: HP Compaq dx7400 Small Form Factor.
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Erics Xu (sugarxu) wrote :
Revision history for this message
Erics Xu (sugarxu) wrote :

my ubuntu version is 9.10, upgrade from 9.04

tags: removed: need-duplicate-check
visibility: private → public
Revision history for this message
dino99 (9d9) wrote :

This version is outdated and no more supported

Changed in system-config-printer (Ubuntu):
status: New → Invalid
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