system-config-printer.py crashed with UnicodeDecodeError in sub()

[Felipe Castillo]

Binary package hint: system-config-printer

I try to look for network printes and it crashed. I don't know if this was related to the crash, but I'm using a Cisco VPN, and the printer is in the VPN.

ProblemType: Crash
Architecture: i386
CupsErrorLog:
 E [13/Oct/2009:09:56:41 -0400] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
 E [13/Oct/2009:10:11:15 -0400] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
 E [13/Oct/2009:11:51:52 -0400] [CGI] Timeout reached
 E [13/Oct/2009:11:51:52 -0400] [CGI] Timeout reached
 E [13/Oct/2009:11:51:52 -0400] [CGI] Timeout reached
Date: Tue Oct 13 11:52:02 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InterpreterPath: /usr/bin/python2.6
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Hewlett-Packard HP Pavilion dv5000 (EX203AV)
NonfreeKernelModules: nvidia
Package: system-config-printer-gnome 1.1.12+git20090826-0ubuntu5
PackageArchitecture: all
Papersize: letter
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=d651a9b6-cb1b-47ee-8075-fe25084fbe11 ro quiet splash
ProcCmdline: python /usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-13.44-generic
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with UnicodeDecodeError in sub()
Uname: Linux 2.6.31-13-generic i686
UserGroups: adm admin audio cdrom dialout fuse lpadmin netdev plugdev sambashare vboxusers video
dmi.bios.date: 09/07/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.24
dmi.board.name: 30A7
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 56.48
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.24:bd09/07/2007:svnHewlett-Packard:pnHPPaviliondv5000(EX203AV):pvrF.24:rvnHewlett-Packard:rn30A7:rvr56.48:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv5000 (EX203AV)
dmi.product.version: F.24
dmi.sys.vendor: Hewlett-Packard

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #437997, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.