system-config-printer hangs

Bug #380654 reported by gfx
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

After adding the canon selphy cp720 printer, system-config-printer hangs, while configuring printing the test page didn't work.
Printing on an earlier configured printer does still work (kyocera laser via networked diskstation)

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

What do you mean by hanging? Please describe the steps you have taken and the point where is hangs in more detail. If possible provide a screenshot.

Please also run the following command for more usefull printing related debugging output:
apport-collect -p cups 380654

Changed in system-config-printer (Ubuntu):
status: New → Incomplete
Revision history for this message
gfx (oce) wrote : apport-collect data

Architecture: i386
CupsErrorLog:

DistroRelease: Ubuntu 9.04
Lpstat:
 apparaat voor CP720: usb://Canon/CP720
 apparaat voor kyocera: smb://WORKGROUP/DISKSTATION/usbprinter
 apparaat voor Kyocera-FS-1020D: smb://WORKGROUP/DISKSTATION/usbprinter
 apparaat voor LBP5000: usb://Canon/LBP5000
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Package: cups 1.3.9-17ubuntu3
PackageArchitecture: i386
Papersize: a4
PpdFiles:
 CP720: Canon SELPHY-CP-720 - CUPS+Gutenprint v5.2.3
 Kyocera-FS-1020D: Kyocera FS-1020D Foomatic/ljet4
 LBP5000: Canon LBP5000 CAPT ver.1.3
ProcCmdLine: root=UUID=da1e6a42-2af3-4262-b6e6-9e6abea5c507 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=nl_NL.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-12.43-generic
Uname: Linux 2.6.28-12-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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gfx (oce) wrote :
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gfx (oce) wrote :
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gfx (oce) wrote :
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gfx (oce) wrote :
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gfx (oce) wrote :
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gfx (oce) wrote :
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gfx (oce) wrote :
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gfx (oce) wrote :
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gfx (oce) wrote :
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gfx (oce) wrote :
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gfx (oce) wrote :
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Vish (vish) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Revision history for this message
gfx (oce) wrote : Re: [Bug 380654] Re: system-config-printer hangs

Op 18-07-10 16:28, Vish schreef:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an issue
> for you. Can you try with the latest Ubuntu release? Thanks in advance.
>
>
That was a while ago. Printing does work at the moment.
But I did a re-install with 10.04 and I haven't had those
weird problems again.

Thanks,

Olaf.

Changed in system-config-printer (Ubuntu):
status: Incomplete → Fix Released
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