Weird UI behavior when addprint off LAN using 21.10

Bug #1949654 reported by Daniel LaSalle
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

When using a fully patched 21.10 system and adding a LAN printer via it's IP, the response is very weird. See enclosed picture.

PS: I believe this problem has been happening since AT LEAST 20.04.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: MATE
DistroRelease: Ubuntu 21.10
InstallationDate: Installed on 2020-08-29 (437 days ago)
InstallationMedia: Ubuntu-MATE 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lpstat:
 device for _xeroxofficetq1_: ///dev/null
 device for C405: ///dev/null
 device for Xerox-CommonXCPT: socket://10.11.0.249:9100
MachineType: System manufacturer System Product Name
Package: system-config-printer 1.5.15-0ubuntu2
PackageArchitecture: all
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Xerox-CommonXCPT.ppd', '/etc/cups/ppd/C405.ppd', '/etc/cups/ppd/_xeroxofficetq1_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Xerox-CommonXCPT.ppd: Permission denied
 grep: /etc/cups/ppd/C405.ppd: Permission denied
 grep: /etc/cups/ppd/_xeroxofficetq1_.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-20-generic root=/dev/mapper/vgubuntu--mate-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-20.20-generic 5.13.14
RebootRequiredPkgs: Error: path contained symlinks.
Tags: impish
Uname: Linux 5.13.0-20-generic x86_64
UpgradeStatus: Upgraded to impish on 2021-10-14 (26 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/02/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5809
dmi.board.asset.tag: Default string
dmi.board.name: TUF X470-PLUS GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5809:bd12/02/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:skuSKU:rvnASUSTeKCOMPUTERINC.:rnTUFX470-PLUSGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Daniel LaSalle (daniellasalle) wrote :
Revision history for this message
Norbert (nrbrtx) wrote :

Please
1. run apport-collect 1949654
2. report to https://github.com/OpenPrinting/system-config-printer/issues and share a link here.

Revision history for this message
Daniel LaSalle (daniellasalle) wrote : CupsErrorLog.txt

apport information

tags: added: apport-collected
description: updated
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Daniel LaSalle (daniellasalle) wrote : CurrentDmesg.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : Dependencies.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : Locale.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : Lspci.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : Lspci-vt.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : Lsusb.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : Lsusb-t.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : Lsusb-v.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : PrintingPackages.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : ProcCpuinfo.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : ProcCpuinfoMinimal.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : ProcEnviron.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : ProcInterrupts.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : ProcModules.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : UdevDb.txt

apport information

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Daniel LaSalle (daniellasalle) wrote : acpidump.txt

apport information

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Daniel LaSalle (daniellasalle) wrote :

I have done per requested.

What do you mean by "and share a link here"? Do you want me to visit https://github.com/OpenPrinting/system-config-printer/issues , create the same type of issue there and repaste the URL back here? Please advise.

Also, FYI: doing this on 3x different 21.10 systems and all giving the same never-ending-IP-output as displayed in the previously attached .png (all systems on same LAN all pointing to same printer of course)

Revision history for this message
Norbert (nrbrtx) wrote :

> create the same type of issue there and repaste the URL back here? Please advise.

Yes, please do.

Revision history for this message
Daniel LaSalle (daniellasalle) wrote :
Norbert (nrbrtx)
Changed in system-config-printer (Ubuntu):
status: New → Incomplete
no longer affects: ubuntu-mate
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