system-config-printer.py crashed with AttributeError in load(): 'NoneType' object has no attribute 'attributes'

Bug #1723866 reported by Dustyn Gibson
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Medium
Unassigned

Bug Description

printing stops working, constant toasts the a job is being added. opening printers and the window keeps refreshing unable to delete jobs or printers. opening more options and it fails.

ProblemType: Crash
DistroRelease: Ubuntu 17.10
Package: system-config-printer 1.5.9+20170825-0ubuntu1
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME
Date: Sun Oct 15 23:26:51 2017
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2016-05-13 (520 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
InterpreterPath: /usr/bin/python3.6
Lpstat: device for Canon_MX490_series: ipp://2A93B7000000.local:631/ipp/print
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 002: ID 04f2:b450 Chicony Electronics Co., Ltd
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. GL752VW
PackageArchitecture: all
Papersize: letter
ProcCmdline: /usr/bin/python3 /usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-16-generic.efi.signed root=UUID=83d2a5cf-0603-46b4-ab1f-32f4dba9594c ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal, 3.6.3-0ubuntu2
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
PythonDetails: /usr/bin/python2.7, Python 2.7.14, python-minimal, 2.7.14-2ubuntu1
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with AttributeError in load(): 'NoneType' object has no attribute 'attributes'
UpgradeStatus: Upgraded to artful on 2017-05-09 (160 days ago)
UserGroups: adm cdrom dip disk docker libvirt libvirtd lpadmin lxd plugdev sambashare sudo vboxusers
dmi.bios.date: 04/18/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL752VW.214
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL752VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL752VW.214:bd04/18/2016:svnASUSTeKCOMPUTERINC.:pnGL752VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL752VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: GL
dmi.product.name: GL752VW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Dustyn Gibson (miigotu) wrote :
tags: removed: need-duplicate-check
Changed in system-config-printer (Ubuntu):
importance: Undecided → Medium
information type: Private → Public
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.