cannot connect to cups server
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
system-config-printer (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Bug-in-bug: after "ubuntu-bug -w" command and clicking on the problem window (cannot connect to cups server) the web page started with a message that it refreshes every 10 seconds. It may have, but the only way to move forward was to reload the web page so that I could get into this one - this has happened before, so apparently there is a bug with ubuntu-bug (apport?) as well.
Now the real bug hopefully reported by "ubuntu-bug -w" is that I cannot print since distribution upgrade to 16.04. I tried to follow instructions on Ubuntu.wiki, and was unable to solve the problem. Fortunately, I have an old Linux installation on a different machine, so if I need to print something from this machine I just access the pdf version from the old Linux machine and print it from there.
I'm more than happy to participate in helping to solve this problem, I do have some understanding of basic Linux (Fedora-3 level), but the current sophistication of Ubuntu is too much for me.
I did a fresh install, not distribution upgrade, on a different machine. There printing works (well, at least it connects to the print server). So this bug is definitely related to distribution upgrade: some stray files and configurations from 14.04 confuse the 16.04 system.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: system-
ProcVersionSign
Uname: Linux 4.4.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CupsErrorLog:
CurrentDesktop: XFCE
Date: Mon Sep 19 12:22:42 2016
ExecutablePath: /usr/share/
InstallationDate: Installed on 2013-10-31 (1053 days ago)
InstallationMedia: Xubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820)
InterpreterPath: /usr/bin/python3.5
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad file descriptor
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 0d62:0530 Darfon Electronics Corp.
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer Aspire 5532
PackageArchitec
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
grep: /etc/cups/
grep: /etc/cups/
ProcEnviron:
LANGUAGE=en_US:en
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: system-
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/20/2009
dmi.bios.vendor: Acer
dmi.bios.version: V1.08
dmi.board.name: Aspire 5532
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnAcer:
dmi.product.name: Aspire 5532
dmi.product.
dmi.sys.vendor: Acer
Changed in system-config-printer (Ubuntu): | |
status: | Incomplete → Invalid |
Hello Janos, config- printer package. You made this bug report in 2016 and Ubuntu and the system- config- printer package have been updated since then.
Thank you for submitting this bug and reporting a problem with the system-
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1625265
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]