network printer must be reinstalled after a certain time
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
system-config-printer (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I have to reinstall my network printer after a certain time. This happened several times yet.
Before I have to reinstall the printer, it will not print any documents. The printer is still installed and I can send printing jobs to the printer, but the printer won't receive it anymore.
The printer is a HP Laser Jet CM1415fn. It is connected to the router via LAN while my computer is connected via WiFi.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: system-
ProcVersionSign
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CupsErrorLog:
W [05/Nov/
W [05/Nov/
CurrentDesktop: Unity
Date: Thu Nov 5 11:42:49 2015
ExecutablePath: /usr/share/
InstallationDate: Installed on 2015-08-13 (83 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
InterpreterPath: /usr/bin/python3.4
Lpstat: device for Hewlett-
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 013: ID 0cf3:3004 Atheros Communications, Inc. AR3012 Bluetooth 4.0
Bus 001 Device 003: ID 5986:055d Acer, Inc
Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80ES
PackageArchitec
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcEnviron:
LANGUAGE=de_DE
PATH=(custom, no user)
XDG_RUNTIME_
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: system-
UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-10-27 (8 days ago)
dmi.bios.date: 06/06/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 9CCN26WW(V2.04)
dmi.board.
dmi.board.name: Lenovo B50-30
dmi.board.vendor: LENOVO
dmi.board.version: SDK0F82993WIN
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 80ES
dmi.product.
dmi.sys.vendor: LENOVO
Changed in system-config-printer (Ubuntu): | |
status: | New → Incomplete |
When the printer stops working again, before re-installing it, please cancel all jobs and then follow the instructions of "CUPS error_log" on https:/ /wiki.ubuntu. com/DebuggingPr intingProblems for one job.