applet.py crashed with KeyError in refresh()

Bug #1015388 reported by Drew Scott Daniels
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

I don't know what happened except for the crash message. This happened a while after a resume from hibernate. The printer is on, but I'm not sure about he state of cups or the printer. There's a job stuck in the queue that I can see with the printer applet on the taskbar even after this crash.

ProblemType: Crash
DistroRelease: Ubuntu 10.04
Package: system-config-printer-gnome 1.2.0+20100408-0ubuntu5.2
ProcVersionSignature: Ubuntu 2.6.32-41.90-generic 2.6.32.59+drm33.24
Uname: Linux 2.6.32-41-generic x86_64
Architecture: amd64
CupsErrorLog:

Date: Tue Jun 19 21:44:06 2012
ExecutablePath: /usr/share/system-config-printer/applet.py
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
InterpreterPath: /usr/bin/python2.6
Lpstat: device for Brother-MFC-7840W: lpd://BRN001BA930D2EC/BINARY_P1
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
PackageArchitecture: all
Papersize: letter
PpdFiles: Brother-MFC-7840W: Brother MFC-7840W BR-Script3 , Postscript-Brother 20101122 (OpenPrinting LSB 3.2)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-41-generic root=UUID=c1d3ef97-e09e-4499-8fdf-f55f8c7f51cd ro
ProcCmdline: python /usr/share/system-config-printer/applet.py
ProcEnviron:
 LANG=en_CA.utf8
 SHELL=/bin/bash
PythonArgs: ['/usr/share/system-config-printer/applet.py']
SourcePackage: system-config-printer
Title: applet.py crashed with KeyError in refresh()
UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare
dmi.bios.date: 08/31/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.33
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3627
dmi.board.vendor: Quanta
dmi.board.version: 18.42
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvrRev1:rvnQuanta:rn3627:rvr18.42:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Drew Scott Daniels (drewdaniels) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #768237, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
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