Saucy: unable to boot - plymouth has no boot screen but purple showed up

Bug #1175875 reported by Charles Ford on 2013-05-03
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
syslinux (Ubuntu)
Undecided
Unassigned

Bug Description

Downloaded the daily and tried booting.

The DVD initialized, gave me a purple blank screen with the accessibility and keyboard icons at the bottom, then the screen went black.

Hardware information:

charlie@breakfast:~$ sudo lshw
[sudo] password for charlie:
breakfast
    description: Portable Computer
    product: Inspiron 9300
    vendor: Dell Inc.
    serial: 8XT4K71
    width: 32 bits
    capabilities: smbios-2.3 dmi-2.3
    configuration: boot=normal chassis=portable uuid=44454C4C-5800-1054-8034-B8C04F4B3731
  *-core
       description: Motherboard
       product: 0C5668
       vendor: Dell Inc.
       physical id: 0
       serial: .8XT4K71.CN129615532069.
     *-firmware
          description: BIOS
          vendor: Dell Inc.
          physical id: 0
          version: A02
          date: 02/23/2005
          size: 64KiB
          capacity: 512KiB
          capabilities: isa pci pcmcia pnp upgrade shadowing cdboot bootselect int13floppy720 int5printscreen int9keyboard int14serial int17printer int10video acpi usb agp smartbattery biosbootspecification netboot
     *-cpu
          description: CPU
          product: Intel(R) Pentium(R) M processor 2.00GHz
          vendor: Intel Corp.
          physical id: 400
          bus info: cpu@0
          version: 6.13.8
          slot: Microprocessor
          size: 2GHz
          capacity: 2GHz
          width: 32 bits
          clock: 133MHz
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov clflush dts acpi mmx fxsr sse sse2 ss tm pbe nx bts est tm2 cpufreq
        *-cache:0
             description: L1 cache
             physical id: 700
             size: 8KiB
             capacity: 8KiB
             capabilities: internal write-back data
        *-cache:1
             description: L2 cache
             physical id: 701
             size: 2MiB
             capacity: 2MiB
             clock: 66MHz (15.0ns)
             capabilities: pipeline-burst internal varies unified
     *-memory
          description: System Memory
          physical id: 1000
          slot: System board or motherboard
          size: 2GiB
        *-bank:0
             description: DIMM DDR Synchronous
             physical id: 0
             slot: DIMM_A
             size: 1GiB
             width: 64 bits
        *-bank:1
             description: DIMM DDR Synchronous
             physical id: 1
             slot: DIMM_B
             size: 1GiB
             width: 64 bits
     *-pci
          description: Host bridge
          product: Mobile 915GM/PM/GMS/910GML Express Processor to DRAM Controller
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 03
          width: 32 bits
          clock: 33MHz
        *-pci:0
             description: PCI bridge
             product: Mobile 915GM/PM Express PCI Express Root Port
             vendor: Intel Corporation
             physical id: 1
             bus info: pci@0000:00:01.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:40 ioport:d000(size=4096) memory:dfd00000-dfefffff memory:d0000000-d7ffffff
           *-display
                description: VGA compatible controller
                product: RV370/M22 [Mobility Radeon X300]
                vendor: Advanced Micro Devices [AMD] nee ATI
                physical id: 0
                bus info: pci@0000:01:00.0
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
                configuration: driver=radeon latency=0
                resources: irq:41 memory:d0000000-d7ffffff ioport:de00(size=256) memory:dfdf0000-dfdfffff memory:dfe00000-dfe1ffff
        *-usb:0
             description: USB controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1
             vendor: Intel Corporation
             physical id: 1d
             bus info: pci@0000:00:1d.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:16 ioport:bf80(size=32)
        *-usb:1
             description: USB controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2
             vendor: Intel Corporation
             physical id: 1d.1
             bus info: pci@0000:00:1d.1
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:17 ioport:bf60(size=32)
        *-usb:2
             description: USB controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3
             vendor: Intel Corporation
             physical id: 1d.2
             bus info: pci@0000:00:1d.2
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:18 ioport:bf40(size=32)
        *-usb:3
             description: USB controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4
             vendor: Intel Corporation
             physical id: 1d.3
             bus info: pci@0000:00:1d.3
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:19 ioport:bf20(size=32)
        *-usb:4
             description: USB controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller
             vendor: Intel Corporation
             physical id: 1d.7
             bus info: pci@0000:00:1d.7
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci-pci latency=0
             resources: irq:16 memory:ffa80800-ffa80bff
        *-pci:1
             description: PCI bridge
             product: 82801 Mobile PCI Bridge
             vendor: Intel Corporation
             physical id: 1e
             bus info: pci@0000:00:1e.0
             version: d3
             width: 32 bits
             clock: 33MHz
             capabilities: pci subtractive_decode bus_master cap_list
             resources: ioport:2000(size=4096) memory:dfc00000-dfcfffff ioport:80000000(size=67108864)
           *-network:0
                description: Ethernet interface
                product: BCM4401-B0 100Base-TX
                vendor: Broadcom Corporation
                physical id: 0
                bus info: pci@0000:03:00.0
                logical name: eth0
                version: 02
                serial: 00:12:3f:cf:cc:99
                size: 10Mbit/s
                capacity: 100Mbit/s
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list ethernet physical mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=b44 driverversion=2.0 duplex=half latency=64 link=no multicast=yes port=twisted pair speed=10Mbit/s
                resources: irq:18 memory:dfcee000-dfceffff
           *-pcmcia
                description: CardBus bridge
                product: RL5c476 II
                vendor: Ricoh Co Ltd
                physical id: 1
                bus info: pci@0000:03:01.0
                version: b3
                width: 64 bits
                clock: 33MHz
                capabilities: pcmcia bus_master cap_list
                configuration: driver=yenta_cardbus latency=176 maxlatency=5 mingnt=128
                resources: iomemory:b00704030-b0070402f irq:19 memory:84000000-84000fff ioport:2000(size=256) ioport:2400(size=256) memory:80000000-83ffffff memory:88000000-8bffffff
           *-firewire
                description: FireWire (IEEE 1394)
                product: R5C552 IEEE 1394 Controller
                vendor: Ricoh Co Ltd
                physical id: 1.1
                bus info: pci@0000:03:01.1
                version: 08
                width: 32 bits
                clock: 33MHz
                capabilities: pm ohci bus_master cap_list
                configuration: driver=firewire_ohci latency=64 maxlatency=4 mingnt=2
                resources: irq:18 memory:dfced800-dfcedfff
           *-generic
                description: SD Host controller
                product: R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
                vendor: Ricoh Co Ltd
                physical id: 1.2
                bus info: pci@0000:03:01.2
                version: 17
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=sdhci-pci latency=64
                resources: irq:17 memory:dfced700-dfced7ff
           *-network:1
                description: Wireless interface
                product: AR5416 Wireless Network Adapter [AR5008 802.11(a)bgn]
                vendor: Atheros Communications Inc.
                physical id: 3
                bus info: pci@0000:03:03.0
                logical name: wlan0
                version: 01
                serial: 00:1d:6a:63:9a:3c
                width: 32 bits
                clock: 66MHz
                capabilities: bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=ath9k driverversion=3.8.0-19-generic firmware=N/A ip=192.168.1.145 latency=168 link=yes multicast=yes wireless=IEEE 802.11bgn
                resources: irq:17 memory:dfcf0000-dfcfffff
        *-multimedia
             description: Multimedia audio controller
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller
             vendor: Intel Corporation
             physical id: 1e.2
             bus info: pci@0000:00:1e.2
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: driver=snd_intel8x0 latency=0
             resources: irq:16 ioport:ed00(size=256) ioport:ec40(size=64) memory:dffffe00-dfffffff memory:dffffd00-dffffdff
        *-isa
             description: ISA bridge
             product: 82801FBM (ICH6M) LPC Interface Bridge
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master
             configuration: driver=lpc_ich latency=0
             resources: irq:0
        *-ide
             description: IDE interface
             product: 82801FBM (ICH6M) SATA Controller
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 03
             width: 32 bits
             clock: 66MHz
             capabilities: ide pm bus_master cap_list
             configuration: driver=ata_piix latency=0
             resources: irq:17 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:bfa0(size=16)
        *-serial UNCLAIMED
             description: SMBus
             product: 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 03
             width: 32 bits
             clock: 33MHz
             configuration: latency=0
             resources: ioport:10c0(size=32)
     *-scsi:0
          physical id: 1
          logical name: scsi0
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: TOSHIBA MK8026GA
             vendor: Toshiba
             physical id: 0.0.0
             bus info: scsi@0:0.0.0
             logical name: /dev/sda
             version: PA00
             serial: 55939705T
             size: 74GiB (80GB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=5 sectorsize=512 signature=0004e10e
           *-volume:0
                description: EXT4 volume
                vendor: Linux
                physical id: 1
                bus info: scsi@0:0.0.0,1
                logical name: /dev/sda1
                logical name: /
                version: 1.0
                serial: 88acf9a9-3649-48c0-a03f-f940f6e1a904
                size: 71GiB
                capacity: 71GiB
                capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
                configuration: created=2013-04-12 03:25:00 filesystem=ext4 lastmountpoint=/ modified=2013-05-02 22:01:10 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2013-05-02 22:01:10 state=mounted
           *-volume:1
                description: Extended partition
                physical id: 2
                bus info: scsi@0:0.0.0,2
                logical name: /dev/sda2
                size: 2935MiB
                capacity: 2935MiB
                capabilities: primary extended partitioned partitioned:extended
              *-logicalvolume
                   description: Linux swap / Solaris partition
                   physical id: 5
                   logical name: /dev/sda5
                   capacity: 2935MiB
                   capabilities: nofs
     *-scsi:1
          physical id: 2
          logical name: scsi1
          capabilities: emulated
        *-cdrom
             description: DVD-RAM writer
             product: DVD+-RW GSA-T40N
             vendor: HL-DT-ST
             physical id: 0.0.0
             bus info: scsi@1:0.0.0
             logical name: /dev/cdrom
             logical name: /dev/cdrw
             logical name: /dev/dvd
             logical name: /dev/sr0
             version: A101
             capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
             configuration: ansiversion=5 status=nodisc
  *-battery
       product: DELL 00
       vendor: Sanyo
       physical id: 1
       slot: Sys. Battery Bay
       capacity: 66000mWh
       configuration: voltage=11.1V

Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1175875

tags: added: iso-testing
Adolfo Jayme (fitojb) on 2013-05-03
affects: unity → plymouth (Ubuntu)
Steve Langasek (vorlon) wrote :

When you see the keyboard icon, please:
 - press a key
 - select a keymap
 - browse the menus to change your boot options
 - remove both 'quiet' and 'splash' from the kernel commandline
 - boot

and tell us what you see. Do you still get an empty black screen in that case? Or do you get a wall of text? If you wait a few minutes, do you eventually get a graphical screen (without first seeing a splash)? If you wait the same amount of time with a normal boot, do you see the same graphical screen?

Changed in plymouth (Ubuntu):
status: New → Incomplete
Download full text (16.9 KiB)

Menu comes up perfectly with just hitting a key there, and I've booted and
running great.

On Fri, May 3, 2013 at 3:18 PM, Steve Langasek <<email address hidden>
> wrote:

> When you see the keyboard icon, please:
> - press a key
> - select a keymap
> - browse the menus to change your boot options
> - remove both 'quiet' and 'splash' from the kernel commandline
> - boot
>
> and tell us what you see. Do you still get an empty black screen in
> that case? Or do you get a wall of text? If you wait a few minutes, do
> you eventually get a graphical screen (without first seeing a splash)?
> If you wait the same amount of time with a normal boot, do you see the
> same graphical screen?
>
> ** Changed in: plymouth (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1175875
>
> Title:
> Saucy: unable to boot - plymouth has no boot screen but purple showed
> up
>
> Status in “plymouth” package in Ubuntu:
> Incomplete
>
> Bug description:
> Downloaded the daily and tried booting.
>
> The DVD initialized, gave me a purple blank screen with the
> accessibility and keyboard icons at the bottom, then the screen went
> black.
>
>
>
> Hardware information:
>
> charlie@breakfast:~$ sudo lshw
> [sudo] password for charlie:
> breakfast
> description: Portable Computer
> product: Inspiron 9300
> vendor: Dell Inc.
> serial: 8XT4K71
> width: 32 bits
> capabilities: smbios-2.3 dmi-2.3
> configuration: boot=normal chassis=portable
> uuid=44454C4C-5800-1054-8034-B8C04F4B3731
> *-core
> description: Motherboard
> product: 0C5668
> vendor: Dell Inc.
> physical id: 0
> serial: .8XT4K71.CN129615532069.
> *-firmware
> description: BIOS
> vendor: Dell Inc.
> physical id: 0
> version: A02
> date: 02/23/2005
> size: 64KiB
> capacity: 512KiB
> capabilities: isa pci pcmcia pnp upgrade shadowing cdboot
> bootselect int13floppy720 int5printscreen int9keyboard int14serial
> int17printer int10video acpi usb agp smartbattery biosbootspecification
> netboot
> *-cpu
> description: CPU
> product: Intel(R) Pentium(R) M processor 2.00GHz
> vendor: Intel Corp.
> physical id: 400
> bus info: cpu@0
> version: 6.13.8
> slot: Microprocessor
> size: 2GHz
> capacity: 2GHz
> width: 32 bits
> clock: 133MHz
> capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce
> cx8 apic sep mtrr pge mca cmov clflush dts acpi mmx fxsr sse sse2 ss tm pbe
> nx bts est tm2 cpufreq
> *-cache:0
> description: L1 cache
> physical id: 700
> size: 8KiB
> capacity: 8KiB
> capabilities: internal write-back data
> *-cache:1
> description: L2 cache
> physical id: 701
> size: 2MiB
> ...

Steve Langasek (vorlon) wrote :

On Fri, May 03, 2013 at 03:43:35PM -0000, Charles Ford wrote:
> Menu comes up perfectly with just hitting a key there, and I've booted and
> running great.

I'm afraid that doesn't answer the question. Did you boot with or without
the 'quiet' and 'splash' options? Did you see text scrolling by at boot
time, or not?

Charles Ford (charlesford42) wrote :
Download full text (16.8 KiB)

Sorry, thus got buried in my email.

Booting after hitting a key was with the quiet and splash options.

Also after hitting a key and changing the parameters to live-nosplash, I
got the desktop as well.

It seems that the menu just needs a key pressed to start it?
 On May 14, 2013 4:35 PM, "Steve Langasek" <email address hidden>
wrote:

> On Fri, May 03, 2013 at 03:43:35PM -0000, Charles Ford wrote:
> > Menu comes up perfectly with just hitting a key there, and I've booted
> and
> > running great.
>
> I'm afraid that doesn't answer the question. Did you boot with or without
> the 'quiet' and 'splash' options? Did you see text scrolling by at boot
> time, or not?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1175875
>
> Title:
> Saucy: unable to boot - plymouth has no boot screen but purple showed
> up
>
> Status in “plymouth” package in Ubuntu:
> Incomplete
>
> Bug description:
> Downloaded the daily and tried booting.
>
> The DVD initialized, gave me a purple blank screen with the
> accessibility and keyboard icons at the bottom, then the screen went
> black.
>
>
>
> Hardware information:
>
> charlie@breakfast:~$ sudo lshw
> [sudo] password for charlie:
> breakfast
> description: Portable Computer
> product: Inspiron 9300
> vendor: Dell Inc.
> serial: 8XT4K71
> width: 32 bits
> capabilities: smbios-2.3 dmi-2.3
> configuration: boot=normal chassis=portable
> uuid=44454C4C-5800-1054-8034-B8C04F4B3731
> *-core
> description: Motherboard
> product: 0C5668
> vendor: Dell Inc.
> physical id: 0
> serial: .8XT4K71.CN129615532069.
> *-firmware
> description: BIOS
> vendor: Dell Inc.
> physical id: 0
> version: A02
> date: 02/23/2005
> size: 64KiB
> capacity: 512KiB
> capabilities: isa pci pcmcia pnp upgrade shadowing cdboot
> bootselect int13floppy720 int5printscreen int9keyboard int14serial
> int17printer int10video acpi usb agp smartbattery biosbootspecification
> netboot
> *-cpu
> description: CPU
> product: Intel(R) Pentium(R) M processor 2.00GHz
> vendor: Intel Corp.
> physical id: 400
> bus info: cpu@0
> version: 6.13.8
> slot: Microprocessor
> size: 2GHz
> capacity: 2GHz
> width: 32 bits
> clock: 133MHz
> capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce
> cx8 apic sep mtrr pge mca cmov clflush dts acpi mmx fxsr sse sse2 ss tm pbe
> nx bts est tm2 cpufreq
> *-cache:0
> description: L1 cache
> physical id: 700
> size: 8KiB
> capacity: 8KiB
> capabilities: internal write-back data
> *-cache:1
> description: L2 cache
> physical id: 701
> size: 2MiB
> capacity: 2MiB
> clock: 66MHz (15.0ns)
> capabilities: ...

Steve Langasek (vorlon) wrote :

ok; if everything boots fine just by hitting a key in the bootloader, and fails without hitting a key in the bootloader, then it seems likely this is a bug in the bootloader. Reassigning.

affects: plymouth (Ubuntu) → syslinux (Ubuntu)
Changed in syslinux (Ubuntu):
status: Incomplete → New
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