Google calendar doesn't sync

[Michael Terry]

I've noticed that my Google calendar hasn't been properly syncing for a while. Well, at least, new events aren't showing up in the time indicator or calendar-app.

I've added my sync-monitor.log file here. It looks like <email address hidden> (the account I'm not seeing syncing properly) does apparently claim to sync correctly sometimes. But I'm still not seeing the new events.

[Sebastien Bacher (seb128)]

Thanks, I assume you are speaking about ubuntu touch/phone? What device/channel/image number?

[Michael Terry (mterry)]

Yup, I'm using Touch on my mako.

current build number: 181
device name: mako
channel: ubuntu-touch/rc-proposed/bq-aquaris.en
last update: 2015-12-07 10:04:51
version version: 181
version ubuntu: 20151207
version device: 20150911
version custom: mako-1.1

I've gotten this with the stable channel too.

[Pat McGowan (pat-mcgowan)]

Upon seeing this bug I realized my mako tester hadn't gotten any cal updates for quiite some time, I also see no change to sync in the log.

In account settings I disabled calendar, then re-enabled it. Then I forced a sync in the calendar app, and it did it. Not sure if the first step was necessary or not.

Sync Report
  "dir" : "/home/phablet/.cache/syncevolution/google_+calendar_+10-2015-12-08-15-09-a"
  "end" : "1449605743"
  "peer" : "google-calendar-10"
  "source-calendar__uoa__10-backup-after" : "-1"
  "source-calendar__uoa__10-backup-before" : "-1"
  "source-calendar__uoa__10-first" : "false"
  "source-calendar__uoa__10-mode" : "slow"
  "source-calendar__uoa__10-resume" : "false"
  "source-calendar__uoa__10-stat-local-added-total" : "348"
  "source-calendar__uoa__10-stat-local-any-received" : "1633733"
  "source-calendar__uoa__10-stat-local-any-sent" : "1274068"
  "source-calendar__uoa__10-stat-local-updated-total" : "13"
  "source-calendar__uoa__10-stat-remote-added-total" : "228"
  "source-calendar__uoa__10-stat-remote-any-conflict_client_won" : "9"
  "source-calendar__uoa__10-stat-remote-any-match" : "247"
  "source-calendar__uoa__10-stat-remote-updated-total" : "230"
  "source-calendar__uoa__10-status" : "0"
  "start" : "1449605364"
  "status" : "200"
"[12/8/15 3:15 PM] Sync done: <email address hidden> (calendar) Status: 200 Error: None Duration: 379s"
syn requested for account: "<email address hidden>" "calendar"
Account aready in the queue, ignore request;
All syncs finished

[Renato Araujo Oliveira Filho (renatofilho)]

@Pat

We do not have auto-sync or any schedule sync. You need manually sync your events. Normally you only need to press the sync button on the calendar app.

Let me know if you calendar stop to sync again.

[Michael Terry (mterry)]

@Renato, I'm surprised to hear we don't have any auto-sync for the calendar! But no matter, this bug still stands.

Even after doing a manual sync -- which the logs seem to indicate are successful --I don't see any new events in the calendar app or the indicator.

[Renato Araujo Oliveira Filho (renatofilho)]

@Michel

your log says that the calendar was synced sucessful and 23 new events was added to your local calendar.

Could you check if you have the events on your local database? (Check .local/share/evolution/calendar/<calendar-id>, check all dirs)

Check if the calendar appears on the list on your calendar app, and it is enabled.

[Michael Terry (mterry)]

Yup, I understand that the log SAYS I have new events. But I don't see them.

Specifically, I just did another manual sync (log snippet below). I looked for an event that I had added for this past Monday. Still not there in the app (and yes, the calendar is enabled there). So I looked at .local/share/evolution/calendar/<calendar-id>/calendar.ics and it also was not in there. So despite it saying it synced, it looks like it doesn't save the event.

Log:

Request sync
Sync requested service: "<email address hidden>" "calendar"
Configure account for service: "<email address hidden>" "calendar" "two-way"
start configure for services ("calendar")
        config session created "google-calendar-33" "idle"
        account config done "<email address hidden>" "calendar"
syn requested for account: "<email address hidden>" "calendar"
Pushed into queue with immediately sync? true Sync is running true
"[09/12/2015 08:51] Start sync: <email address hidden> (calendar)"
Progress 0
Progress 0
Progress 38
Progress 69
Progress 70
Progress 70
Progress 70
Progress 100
Sync Report
         "dir" : "/home/phablet/.cache/syncevolution/google_+calendar_+33-2015-1
2-09-08-51"
         "end" : "1449669138"
         "peer" : "google-calendar-33"
         "dir" : "/home/phablet/.cache/syncevolution/google_+calendar_+33-2015-1
Progress 100
Sync Report
Sync Report
         "dir" : "/home/phablet/.cache/syncevolution/google_+calendar_+33-2015-1
2-09-08-51"
         "end" : "1449669138"
         "peer" : "google-calendar-33"
         "source-calendar__uoa__33-backup-after" : "-1"
         "source-calendar__uoa__33-backup-before" : "-1"
         "source-calendar__uoa__33-backup-before" : "-1"
         "source-calendar__uoa__33-first" : "false"
         "source-calendar__uoa__33-mode" : "two-way"
         "source-calendar__uoa__33-resume" : "false"
         "source-calendar__uoa__33-stat-local-any-sent" : "145946"
         "source-calendar__uoa__33-stat-local-removed-total" : "178"
         "source-calendar__uoa__33-stat-remote-added-total" : "177"
         "source-calendar__uoa__33-status" : "0"
         "start" : "1449669116"
         "status" : "200"
 Error: None Duration: 22s"
syn requested for account: "<email address hidden>" "calendar"
Account aready in the queue, ignore request;
Sync requested service: "<email address hidden>" "calendar"
Configure account for service: "<email address hidden>" "calendar" "slow"
start configure for services ("calendar")

[Renato Araujo Oliveira Filho (renatofilho)]

check syncevolution log on: ~.cache/syncevolution/ if you find some extra information.

[Michael Terry (mterry)]

I don't *think* there's anything sensitive in this log.

I didn't see any obvious error messages.