Synaptic hangs when trying to save prefrences

[dsolano]

Binary package hint: synaptic

When saving a preference, like the proxy for the synaptic or any other, it hangs and remains hanged forever. I nee to kill the proccesses via command line.

The package is Synaptic 0.62.ubuntu10
root@dsolano-laptop:/home/dsolano# lsb_release -rd
Description: Ubuntu 8.10
Release: 8.10
root@dsolano-laptop:/home/dsolano#

I expect that when i hit apply or OK, the changes are saved into the proper config file and continue. My main problem is with the proxy settings, I can not get to change the proxy settings because synaptic is hanging.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/sbin/synaptic
Package: synaptic 0.62.1ubuntu10
ProcAttrCurrent: unconfined
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/X11R6/bin
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: synaptic
Uname: Linux 2.6.24-21-generic i686

[Magnus S (magnuss)]

Hi, thanks for reporting this bug.
I tried to reproduce it on my computer, but synaptic refused to hang.

Please try follow the instructions at https://wiki.ubuntu.com/Backtrace in order to get a backtrace from synaptic.

Thanks in advance.
//magnus

[dsolano (d-solano)]

I also get this when I run synaptic from the command line

root@dsolano-laptop:/var/cache/debconf# synaptic

(synaptic:9865): Gtk-WARNING **: GtkSpinButton: setting an adjustment with non-zero page size is deprecated

(synaptic:9865): Gtk-WARNING **: GtkSpinButton: setting an adjustment with non-zero page size is deprecated

(synaptic:9865): Gtk-WARNING **: GtkSpinButton: setting an adjustment with non-zero page size is deprecated

(synaptic:9865): Gtk-WARNING **: GtkSpinButton: setting an adjustment with non-zero page size is deprecated

root@dsolano-laptop:/var/cache/debconf#

[dsolano (d-solano)]

Here is the Backtrace.

[dsolano (d-solano)]

Magnus, anything on this?, please need help I can not update my Linux.

[dsolano (d-solano)]

I already upload the Backtrace, could you help me.

-----Original Message-----
From: Magnus S <email address hidden>
Reply-to: Bug 298389 <email address hidden>
To: <email address hidden>
Subject: [Bug 298389] Re: Synaptic hangs when trying to save prefrences
Date: Sat, 15 Nov 2008 14:18:52 -0000

Hi, thanks for reporting this bug.
I tried to reproduce it on my computer, but synaptic refused to hang.

Please try follow the instructions at https://wiki.ubuntu.com/Backtrace
in order to get a backtrace from synaptic.

Thanks in advance.
//magnus

** Changed in: synaptic (Ubuntu)
       Status: New => Incomplete

[Magnus S (magnuss)]

No reason to panic, just focus on your breath.

You have confirmed your own bug report. Anyway, since i think we got the information we need (thanks for the backtrace), I'm letting it stay as confirmed, so a developer can have a look.

Meanwhile, using the terminal is your workaround:
(sudo) apt-get update (to search for updates)
(sudo) apt-get upgrade (to install updates)
(sudo) apt-get install <package> (to install a package)
(sudo apt-get remove <package> (to remove a package)

//magnus

[dsolano (d-solano)]

Thanks Magnus, wait for the correction from developers.

regards,

-----Original Message-----
From: Magnus S <email address hidden>
Reply-to: Bug 298389 <email address hidden>
To: <email address hidden>
Subject: [Bug 298389] Re: Synaptic hangs when trying to save prefrences
Date: Sat, 15 Nov 2008 23:04:24 -0000

No reason to panic, just focus on your breath.

You have confirmed your own bug report. Anyway, since i think we got the
information we need (thanks for the backtrace), I'm letting it stay as
confirmed, so a developer can have a look.

Meanwhile, using the terminal is your workaround:
(sudo) apt-get update (to search for updates)
(sudo) apt-get upgrade (to install updates)
(sudo) apt-get install <package> (to install a package)
(sudo apt-get remove <package> (to remove a package)

//magnus

[s.felli (s-felli)]

I don't if this may help you but i had this problem too. My synaptic (ubuntu 8.10) was always freezing whenever i tried to change any preferences. I solved it by resetting gnome settings to default. I just removed in my home the following dirs:
.gnome .gnome2 .gconf .gconfd .metacity
After that i lost my gnome configuration but synaptic was ok.

[dsolano (d-solano)]

Thanks, let me try it and let you know later.

regards,

-----Original Message-----
From: s.felli <email address hidden>
Reply-to: Bug 298389 <email address hidden>
To: <email address hidden>
Subject: [Bug 298389] Re: Synaptic hangs when trying to save prefrences
Date: Mon, 01 Dec 2008 00:25:07 -0000

I don't if this may help you but i had this problem too. My synaptic (ubuntu 8.10) was always freezing whenever i tried to change any preferences. I solved it by resetting gnome settings to default. I just removed in my home the following dirs:
.gnome .gnome2 .gconf .gconfd .metacity
After that i lost my gnome configuration but synaptic was ok.

[Jan Claeys (janc)]

On jaunty, synaptic freezes most of the times I try to save preferences.

Combined with another bug (reported elsewhere) that involves synaptic "forgetting" certain settings between 2 runs, this is *really* annoying and makes synaptic almost unusable.

[Samuel Kogler (daasdingo)]

Confirmed on Intrepid x86_64

Could someone Please, please fix this?

since my synaptic now hangs up every time I try to reset my
proxy settings to "No proxy", this is VERY important for me,
not "undecided"

I also have the bug that the switch is on "No proxy" and still
synaptic tries to use a proxy, which, as was said before,
makes synaptic Unusable!

So please set the importance to at least medium, so that someone cares to fix it

[Jurist C. M. Macabuhay (cloudscream)]

Jaunty 32-bit beta release has this annoying bug. Synaptic hangs indefinitely if you try to apply your modified Preferences.

[Jurist C. M. Macabuhay (cloudscream)]

I re-installed jaunty beta and the bug disappeared. Sneaky bug....

[Sridhar (sridharhs)]

I have the exact same problem. Upgraded to the Jaunty release this evening; since the upgrade noticed that Synaptic hangs indefinitely if you try to modify preferences and click either Ok or Apply.
Also noticed that CPU usage is extremely high after doing this and the only way out is to kill Synaptic.

Any help here? Does anyone have a work around? I've tried some of the solutions posted including reinstalling synaptic, moving the /root/.synaptic folder etc - nothing has worked so far.

Thanks

[Tonton Manu (dubreucq)]

... I have the exact same problem (if we are many, maybe it will encourage any developper!)
I upgraded my 8.10 to 9.04, keeping my /home partition. I aldready had this problem before, thinking upgrading would fix the problem... but it didn't!!
I don't want to delete all the folders mentionned by s.felli (.gnome .gnome2 .gconf .gconfd .metacity) but it could be interesting to know which file(s) in these folders need to be deleted. It would allow not to delete all the gnome configuration files.
Any idea?
I plan to backup, then delete them, and see if the problem disappears.

[Martin Karpinski (mkarpinski)]

Confirmed in Jaunty x64.

Reproducible:

Synaptic > Settings > Preferences > Color (tab) > (Choose a color for "upgradable" items) > Click either "OK" or "Apply"

[ignorant (hahampis)]

I have this bug too, on Jaunty upgraded from Intrepid. I am seriously thinking never to upgrade again... You never know what strange bug might hit you due to misconfiguration / old config files etc. Could someone please be kind and inform us whether there is any work being done for this bug?

[Michal Matyska (michal-matyska)]

I confirm this after yesterday's Karmic update. If anybody interested here is backtrace from gdb....
#0 0x00007ffff35847d1 in writev () from /lib/libc.so.6
#1 0x00007fffee1464e6 in ?? () from /usr/lib/libORBit-2.so.0
#2 0x00007fffee1479ff in link_connection_writev () from /usr/lib/libORBit-2.so.0
#3 0x00007fffee128adc in giop_send_buffer_write () from /usr/lib/libORBit-2.so.0
#4 0x00007fffee12d236 in ?? () from /usr/lib/libORBit-2.so.0
#5 0x00007fffee12e7a4 in ORBit_small_invoke_stub () from /usr/lib/libORBit-2.so.0
#6 0x00007fffee82902c in Accessibility_EventListener_notifyEvent () from /usr/lib/libspi.so.0
#7 0x00007fffeea6603a in ?? () from /usr/lib/gtk-2.0/modules/libatk-bridge.so
#8 0x00007fffeea66883 in ?? () from /usr/lib/gtk-2.0/modules/libatk-bridge.so
#9 0x00007ffff53d3331 in ?? () from /usr/lib/libgobject-2.0.so.0
#10 0x00007ffff53d4cde in g_signal_emit_valist () from /usr/lib/libgobject-2.0.so.0
#11 0x00007ffff53d5084 in g_signal_emit_by_name () from /usr/lib/libgobject-2.0.so.0
#12 0x00007fffeeeae646 in ?? () from /usr/lib/gtk-2.0/modules/libgail.so
#13 0x00007ffff53bd67e in g_closure_invoke () from /usr/lib/libgobject-2.0.so.0
#14 0x00007ffff53d3896 in ?? () from /usr/lib/libgobject-2.0.so.0
#15 0x00007ffff53d4cde in g_signal_emit_valist () from /usr/lib/libgobject-2.0.so.0
#16 0x00007ffff53d5263 in g_signal_emit () from /usr/lib/libgobject-2.0.so.0
#17 0x00007ffff72ff1f1 in gtk_tree_view_remove_column () from /usr/lib/libgtk-x11-2.0.so.0
#18 0x00000000004365ef in ?? ()
#19 0x000000000041ebe6 in ?? ()
#20 0x0000000000420559 in ?? ()
#21 0x00000000004205ee in ?? ()
#22 0x00007ffff53bd67e in g_closure_invoke () from /usr/lib/libgobject-2.0.so.0
#23 0x00007ffff53d3896 in ?? () from /usr/lib/libgobject-2.0.so.0
#24 0x00007ffff53d4cde in g_signal_emit_valist () from /usr/lib/libgobject-2.0.so.0
#25 0x00007ffff53d5263 in g_signal_emit () from /usr/lib/libgobject-2.0.so.0
#26 0x00007ffff713a615 in ?? () from /usr/lib/libgtk-x11-2.0.so.0
#27 0x00007ffff53bd67e in g_closure_invoke () from /usr/lib/libgobject-2.0.so.0
#28 0x00007ffff53d319f in ?? () from /usr/lib/libgobject-2.0.so.0
#29 0x00007ffff53d4cde in g_signal_emit_valist () from /usr/lib/libgobject-2.0.so.0
#30 0x00007ffff53d5263 in g_signal_emit () from /usr/lib/libgobject-2.0.so.0
#31 0x00007ffff7138e67 in ?? () from /usr/lib/libgtk-x11-2.0.so.0
#32 0x00007ffff72004a3 in ?? () from /usr/lib/libgtk-x11-2.0.so.0
#33 0x00007ffff53bd67e in g_closure_invoke () from /usr/lib/libgobject-2.0.so.0
#34 0x00007ffff53d3568 in ?? () from /usr/lib/libgobject-2.0.so.0
#35 0x00007ffff53d4b9e in g_signal_emit_valist () from /usr/lib/libgobject-2.0.so.0
#36 0x00007ffff53d5263 in g_signal_emit () from /usr/lib/libgobject-2.0.so.0
#37 0x00007ffff732130f in ?? () from /usr/lib/libgtk-x11-2.0.so.0
#38 0x00007ffff71f7364 in gtk_propagate_event () from /usr/lib/libgtk-x11-2.0.so.0
#39 0x00007ffff71f8483 in gtk_main_do_event () from /usr/lib/libgtk-x11-2.0.so.0
#40 0x00007ffff6aff28c in ?? () from /usr/lib/libgdk-x11-2.0.so.0
#41 0x00007ffff4f1fade in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
#42 0x00007ffff4f234a8 in ?? () from /usr/lib/libglib-2.0.so.0
#43 0x00007ffff4f23905 ...

[Jean-Baptiste Lallement (jibel)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 112397, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.