Downloading SW package hangs before password is requested

Bug #234108 reported by Gerhard Klünger
4
Affects Status Importance Assigned to Milestone
synaptic (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Ubuntu 8.04 german version, all fixes applied.
I face in about 90% of trials to install another software package the fact that the process stops. From those lucky moments where I succeeded I conclude it is just the moment befor the administrative PW is requested.

Internetconnection is up, mail, browser, lan-connectivity works fine.
Since I have the german version installed I cannot name the corresponding english expressions. Sorry for that, maybe someone can translate.
1.
a) Menu "Anwendungen" (applications?) > Hinzufügen/Entfernen (add/remove?)
b) selecting the package (e. g. audacity, thunderbird, one after another)
c) answering the question "apply changes" opens another window only with the selected application
d) answering again the question in this window: "apply". From this moment all buttons get deactivated, the clock-symbol rotating, and even after 2 hours waiting nothing went on. I have to restart Ubuntu because I have no idea of how to get rid auf this window.

2. (till now never succeedet for none of my multimedia files)
a) Opening a wmv-file. Totem opens
b) Totem starts searching for codecs and proposes Gstreamer ffmpeg-plugin
c) window "multimedia-codecs installieren" I confirm the information msg that there might be a restricted use in some countries
d) the process of downloading and installation should start, but same happens as 1.d

Sorry for reporting a bug that cannot be reproduced in 100% of cases.

Gruß, Gerhard

Revision history for this message
Mauricio Peñaloza S. (elkan76) wrote :

Hi, do you try to install software with Synaptic?
I want to know if is a problem of your repositories or your applications to ad and remove packages.

Revision history for this message
Gerhard Klünger (g-kluenger) wrote :

Sorry, I cannot answer this question since all those windows usually have no names, neither german nor english, so I don't know if it is synaptic or something else. If your read this with intuition
"Menu "Anwendungen" (applications?) > Hinzufügen/Entfernen (add/remove?)"
does it answer your question?

It is the very first menu item in the upper left corner of the screen "Anwendungen" (applications?)
From this pull down menu it is the lowest entry, calles "Hinzufügen/Entfernen" (probably in the english original "add/remove").

The second way is completely different from this: doubleclicking a file, totem opens, states, that it need some more codecs and if it should download and install. again no idea if this dialog is part of totem or totem passes the problem to a piece of software you call "synaptic".

Maybe it would be a good idea for developers in making it a standard to write the name of the application always in the top frame of a window. At least this would facilitate identification and discussions about this piece of software.

Gruß, Gerhard

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? May you please try the same with Jaunty and comment back? Thanks in advance.

Changed in synaptic (Ubuntu):
status: New → Incomplete
Revision history for this message
Gerhard Klünger (g-kluenger) wrote :

I forgot this already ...
having in the meantime 9.04 and a lot of updates since 2008-05-22, as I checked both problems as reported in my initial posting they don't show up any more.

Bug can be closed, thanks!

Gruß, Gerhard

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for following up. I'm closing this report due to your last comment.
Don't hesitate to submit any new bug.

Changed in synaptic (Ubuntu):
status: Incomplete → Fix Released
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