Sweethome3D crashes in Ubuntu 16.04 64-Bit version

[Mashathung]

Sweethome3D 5.x 32/64 bit crashes in Ubuntu 16.04 64-Bit with following error.

----------------------------
Java 3D: implicit antialiasing enabled

(java:7234): GConf-WARNING **: Client failed to connect to the D-BUS daemon:
Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
GConf Error: No D-BUS daemon running
----------------------------

I am getting the above error when installing from "Ubuntu Software" as well as from downloaded version from www.sweethome3d.com.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Mashathung (mashathung)]

I found the solution.

Sweethome3D 5.2 64 bit works in Ubuntu 16.04 64-Bit after installing the nvidia graphics driver.

This bug is SOLVED.

Thank you,
Mashathung

[Manolis (polemidis)]

Can you plz explain which package I should install? I have a ATI/ Radeon video card. I am pretty sure I cannot install any nvidia package.

Thank you

[Mashathung (mashathung)]

I went "Additional Drivers" and installed the driver for Nvidia graphics card from the given list as shown in the attached image.

[Manolis (polemidis)]

The bug is NOT solved. Not every one has NVidia driver at his system. The solution you suggest may work only for Nvidia or may works only for some models of Nvidia cards.

It definitely does not work for ATI/ Radeon video cards.

Thank you for your time,
Emmanouil

[Mashathung (mashathung)]

In general, the problem might get resolved by installing proper graphics driver from "Additional driver". I do not have system with ATI/radeon card, so you can give a try tell the result.

[Manolis (polemidis)]

The bug is there. Sweethome crashes as soon as it starts up.

On Tue, May 10, 2016 at 10:00 PM, Mashathung <email address hidden> wrote:

> In general, the problem might get resolved by installing proper graphics
> driver from "Additional driver". I do not have system with ATI/radeon
> card, so you can give a try tell the result.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1574650
>
> Title:
> Sweethome3D crashes in Ubuntu 16.04 64-Bit version
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/sweethome3d/+bug/1574650/+subscriptions
>

--
Emmanouil Karamousadakis
Certified Permaculture Designer
AGreekulture Farmstead
Winthrop, ME 04364

[Alexandre Herbreteau (alexandre-herbreteau)]

Mashathung, there is no additional drivers for ATI / Radeon video cards since there is no more proprietary drivers supported for Ubuntu 16.04 (Catalyst has been removed from Ubuntu scope....).
ATI cards are now supported in Ubuntu by the default "radeon" driver, which is a realy poor quality public driver, I think this is why Java 3D is crashing....

I really fear there is no hope to open SH3D, until the release of the AMDGPU open source driver, maybe this year ????
That is so sad that Ubuntu community decided to remove Catalyst.... it was working well...

[Eldar Khayrullin (eldar)]

OS: Ubuntu 16.04 x64.
Video: ATI HD4870
  GL_VERSION: 3.0 Mesa 11.2.0
  GL_VENDOR: X.Org
  GL_RENDERER: Gallium 0.4 on AMD RV770 (DRM 2.43.0, LLVM 3.8.0)

ATI don't support this video card only open-source drivers.

P.S. in Ubuntu 15.10 x64 with open-source driver Sweethome 3d works OK.

sweethom3d LOG:
Java 3D: implicit antialiasing enabled
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007fc77f3b4b6d, pid=6752, tid=140494822700800
#
# JRE version: OpenJDK Runtime Environment (8.0_91-b14) (build 1.8.0_91-8u91-b14-0ubuntu4~16.04.1-b14)
# Java VM: OpenJDK 64-Bit Server VM (25.91-b14 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# C [r600_dri.so+0x1f4b6d]
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /tmp/hs_err_pid6752.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

[Alexandre Herbreteau (alexandre-herbreteau)]

Mashathung, there is no additional drivers for ATI / Radeon video cards since there is no more proprietary drivers supported for Ubuntu 16.04 (Catalyst has been removed from Ubuntu scope....).
ATI cards are now supported in Ubuntu by the default "radeon" driver, which is a realy poor quality public driver, I think this is why Java 3D is crashing....

I really fear there is no hope to open SH3D, until the release of the AMDGPU open source driver, maybe this year ????
That is so sad that Ubuntu community decided to remove Catalyst.... it was working well...

[Benjamin Schmid (benbuntu)]

Seeing the same SIGSEGV on trying to start SweetHome3D here.

As a Radeon HD 4200 user a working Catalyst driver would be no solution for me either, as AMD decided to no longer support these chips.

Bug #1454774 seems to be very related.

# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007fdc86e82b6d, pid=4613, tid=140585145915136
#
# JRE version: OpenJDK Runtime Environment (8.0_91-b14) (build 1.8.0_91-8u91-b14-0ubuntu4~16.04.1-b14)
# Java VM: OpenJDK 64-Bit Server VM (25.91-b14 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# C [r600_dri.so+0x1f4b6d]

[Hervé Fache (rvfh)]

At least the bug is gone in 16.10... so far!

[Chris Tree (christree63)]

Hi, I'm not experienced at analysing such a problem, however from the descriptions here in a similar thread Bug#1576076, I do have the same unresolved issue as described in both bug reports. Sweet Home 3D loads briefly, then crashes, completely unusable. I'm running, according to Sysinfo, Radeon HD 5000/6000/7350/8350 Series graphics card using the Gallium 0.4 on AMD Cedar (DRM 2.43.0, LLVM 3.8.0) on Ubuntu 16.04 64-bit. One of the crashes was detected, I sent of the report & it related to a Java issue. Can anyone tell me if there is any kind of work around for this issue as yet please? Thanks.

[Manolis (polemidis)]

I do confirm that the bug is gone in 16.10 though as already said ;)

On Sun, Sep 18, 2016 at 12:46 AM, Chris Tree <email address hidden>
wrote:

> Hi, I'm not experienced at analysing such a problem, however from the
> descriptions here in a similar thread Bug#1576076, I do have the same
> unresolved issue as described in both bug reports. Sweet Home 3D loads
> briefly, then crashes, completely unusable. I'm running, according to
> Sysinfo, Radeon HD 5000/6000/7350/8350 Series graphics card using the
> Gallium 0.4 on AMD Cedar (DRM 2.43.0, LLVM 3.8.0) on Ubuntu 16.04
> 64-bit. One of the crashes was detected, I sent of the report & it
> related to a Java issue. Can anyone tell me if there is any kind of work
> around for this issue as yet please? Thanks.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1574650
>
> Title:
> Sweethome3D crashes in Ubuntu 16.04 64-Bit version
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/sweethome3d/+
> bug/1574650/+subscriptions
>

--
Emmanouil Karamousadakis
Certified Permaculture Designer
AGreekulture Farmstead
Winthrop, ME 04364

[Mark O'Donovan (shiftee)]

Bug is still present in 16.04 after installing hardware enablement stack

[Mark O'Donovan (shiftee)]

My last comment seems to be incorrect as it's working now.

I did in the meantime download the latest version from the upstream website, extracted it and ran it.
It was still running when the repo version started successfully.
This information however is likely irrelevant

[Michael S. (i-mich9el-s)]

sweethome3d still wont work (Ubuntu 14/Ubuntu 16/Debian 8 Jessie):

me@ubuntu14:~$ sweethome3d
Java 3D: implicit antialiasing enabled
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007f98a2aadf63, pid=62375, tid=140294035650304
#
# JRE version: OpenJDK Runtime Environment (7.0_151-b01) (build 1.7.0_151-b01)
# Java VM: OpenJDK 64-Bit Server VM (24.151-b01 mixed mode linux-amd64 compressed oops)
# Derivative: IcedTea 2.6.11
# Distribution: Ubuntu 14.04 LTS, package 7u151-2.6.11-0ubuntu1.14.04.1
# Problematic frame:
# C [vmwgfx_dri.so+0x248f63]
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /tmp/hs_err_pid62375.log
#
# If you would like to submit a bug report, please include
# instructions on how to reproduce the bug and visit:
# http://icedtea.classpath.org/bugzilla
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
Abgebrochen (Speicherabzug geschrieben)

me@ubuntu14:~$ dpkg-query -s sweethome3d
Package: sweethome3d
Status: install ok installed
Priority: optional
Section: java
Installed-Size: 11369
Maintainer: Ubuntu Developers <email address hidden>
Architecture: all
Version: 4.3+dfsg-1
Depends: icedtea-netx-common | sun-java6-bin, java-wrappers, java3ds-fileloader, libfreehep-graphicsio-svg-java, libitext-java, libjava3d-java, libsunflow-java (>= 0.07.2.svn396+dfsg-9), libbatik-java, default-jre | java6-runtime
Recommends: sweethome3d-furniture
Description: Interior 2D design application with 3D preview
 Sweet Home 3D is an interior design Java application for
 quickly choosing and placing furniture on a house 2D plan
 drawn by the end-user, with a 3D preview.
Original-Maintainer: Debian Java Maintainers <email address hidden>
Homepage: http://www.sweethome3d.com/

I tested with Ubuntu 14 / 16 (both virtual Machines) and Debian 8 Jessie (Intel NUC i5).
Also the latest version from sweethome3d.com crashes. Seems to be a graphic driver problem.