Installer does not detect installed systems

Bug #2077520 reported by corrado venturini
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-desktop-provision
Fix Released
Undecided
Dan Bungert
subiquity (Ubuntu)
Invalid
Critical
Dan Bungert

Bug Description

I have some other copy of Ubuntu 24.10 installed in different partitions but installer detects only one 24.10 and one 24.04.
See attached screenshot of screen 'Manual partitioning'.
Here the output of 'update-grub' from another partition:
corrado@corrado-n16-oo-0810:~$ sudo update-grub
[sudo] password for corrado:
Sourcing file `/etc/default/grub'
Generating grub configuration file ...
Found background image: jumping-n16.png
Found linux image: /boot/vmlinuz-6.8.0-31-generic
Found initrd image: /boot/initrd.img-6.8.0-31-generic
Found memtest86+ 64bit EFI image: /boot/memtest86+x64.efi
Warning: os-prober will be executed to detect other bootable partitions.
Its output will be used to detect bootable binaries on them and create new boot entries.
Found Ubuntu Oracular Oriole (development branch) (24.10) on /dev/nvme0n1p2
Found Ubuntu Oracular Oriole (development branch) (24.10) on /dev/nvme0n1p3
Found Ubuntu Oracular Oriole (development branch) (24.10) on /dev/nvme0n1p4
Found Ubuntu Oracular Oriole (development branch) (24.10) on /dev/nvme0n1p5
Found Ubuntu Oracular Oriole (development branch) (24.10) on /dev/nvme0n1p7
Found Ubuntu 24.04 LTS (24.04) on /dev/nvme1n1p2
Found Ubuntu Oracular Oriole (development branch) (24.10) on /dev/nvme1n1p3
Adding boot menu entry for UEFI Firmware Settings ...
done
corrado@corrado-n16-oo-0810:~$

ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.30.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.501
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 21 10:40:38 2024
DesktopInstallerRev: 237
LiveMediaBuild: Ubuntu 24.10 "Oracular Oriole" - Daily amd64 (20240821)
MachineType: ASUS System Product Name
ProcEnviron:
 LANG=C.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz --- quiet splash
RebootRequiredPkgs: Error: path contained symlinks.
SnapUpdated: False
SnapVersion: unknown
SourcePackage: subiquity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/01/2022
dmi.bios.release: 14.2
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1402
dmi.board.asset.tag: Default string
dmi.board.name: PRIME H610M-E D4
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1402:bd04/01/2022:br14.2:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH610M-ED4:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS

Revision history for this message
corrado venturini (corradoventu) wrote :
information type: Private → Public
Revision history for this message
corrado venturini (corradoventu) wrote :

Note: the only OS detected was an Ubuntu 24.04 on another volume and an old installation on partition nvme1n1p3 dated 2024-07-12.
More recent installations are not detected. To try clarify the problem i ran another install and now no system is recognized.
The only system previously detected on partition nvme1n1p3 is now a new install, so not detected.
Conclusion: install does not detect Ubuntu 24.10 installed from recent ISOs.

Revision history for this message
corrado venturini (corradoventu) wrote :

Note: on another PC installer detects ubuntu noble and oracular from iso 0626 0611 0617 but not from 0710 and 0810

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/2077520

tags: added: iso-testing
Dan Bungert (dbungert)
Changed in subiquity:
status: New → Triaged
importance: Undecided → Critical
Dan Bungert (dbungert)
Changed in subiquity:
status: Triaged → In Progress
assignee: nobody → Dan Bungert (dbungert)
affects: subiquity → subiquity (Ubuntu)
Changed in subiquity (Ubuntu):
assignee: Dan Bungert (dbungert) → nobody
milestone: none → ubuntu-24.10
Revision history for this message
Dan Bungert (dbungert) wrote :
Changed in ubuntu-desktop-provision:
status: New → In Progress
assignee: nobody → Dan Bungert (dbungert)
Changed in subiquity (Ubuntu):
assignee: nobody → Dan Bungert (dbungert)
Dan Bungert (dbungert)
Changed in subiquity (Ubuntu):
status: In Progress → Invalid
Dan Bungert (dbungert)
Changed in ubuntu-desktop-provision:
status: In Progress → Fix Committed
Revision history for this message
Dan Bungert (dbungert) wrote :

Hi Corrado

I have done some testing on this and I believe the fix in the RC images are in good order. Please retest if you have a moment.

Revision history for this message
corrado venturini (corradoventu) wrote :

Tested OK with ISO Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241007.2)

Revision history for this message
Dan Bungert (dbungert) wrote :

Thanks Corrado!

Changed in ubuntu-desktop-provision:
status: Fix Committed → Fix Released
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