package steam 1:1.0.0.48-1ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1394251 reported by Alex B.
36
This bug affects 8 people
Affects Status Importance Assigned to Milestone
steam (Ubuntu)
Confirmed
High
Unassigned

Bug Description

The game crashed while I was playing Team Fortress 2, koth_viaduct_event (Eyeaduct). I also noticed on the character configuration screen there was the sound of static, it would go away when I closed that menu and come back when I would open it again.

The actual package for Steam failed to install in the Ubuntu Store app and I believe it has something to do with the extra add-on for the fonts, which is set to be automatically downloaded and install with Steam from Valve.

I was however able to download Steam and the addition font library without incident from the terminal with the following command.

sudo apt-get install steam

The Steam launcher installed all the prerequisite files and downloaded and installed the run-time files with no trouble at all.

Note (this is my installation specifics):

Ubuntu Gnome 14.10 i386

GNU/Linux
3.16.0-24-generic #32-Ubuntu
SMP
Tue Oct 28 13:13:18 UTC 2014
 i686
athlon i686

Phenom II x6 1100T CPU
3.2 GHz (not overclocked)
Virtualization turned off in BIOS
8 GB of DDR2 RAM running at 800 MHz (not overclocked)

If you need more information, just ask.

ProblemType: Package
DistroRelease: Ubuntu 14.10
Package: steam 1:1.0.0.48-1ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic i686
NonfreeKernelModules: fglrx
ApportVersion: 2.14.7-0ubuntu8
AptOrdering:
 steam: Install
 steam: Configure
Architecture: i386
Date: Tue Nov 18 19:43:34 2014
DuplicateSignature: package:steam:1:1.0.0.48-1ubuntu1:subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2014-11-18 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release i386 (20141022.1)
SourcePackage: steam
Title: package steam 1:1.0.0.48-1ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Alex B. (barringer-coding) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in steam (Ubuntu):
status: New → Confirmed
Changed in steam (Ubuntu):
importance: Undecided → High
Revision history for this message
Andrew Hayzen (ahayzen) wrote :

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1273027, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.

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