Fatal Error: Failed to load libsteam.so

Bug #1301717 reported by Mike Williamson
56
This bug affects 12 people
Affects Status Importance Assigned to Milestone
steam (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Installed steam with apt-get install steam.
ran steam command and it downloaded updates and then displayed a dialogue box with the following message:
Fatal Error: Failed to load libsteam.so

This is the sdtout while that was going on:

mike@sleepycat:/etc/apt/sources.list.d☺ steam
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
[2014-04-02 22:43:12] Startup - updater built Nov 25 2013 18:07:05
[2014-04-02 22:43:12] Verifying installation...
[2014-04-02 22:43:12] Unable to read and verify install manifest /home/mike/.steam/package/steam_client_ubuntu12.installed
[2014-04-02 22:43:12] Verification complete
[2014-04-02 22:43:12] Downloading Update...
[2014-04-02 22:43:12] Checking for available update...
[2014-04-02 22:43:13] Package file tenfoot_misc_all.zip.b2edde04f992497dc6866f65bb881b84cce49c89 missing or incorrect size
[2014-04-02 22:43:13] Package file tenfoot_dicts_all.zip.c31ed9aaeb4a023fcbc8a26a4133ef8a6e9aae29 missing or incorrect size

...

[2014-04-02 22:46:02] Downloading update (207,444 of 207,744 KB)...
[2014-04-02 22:46:02] Downloading update (207,744 of 207,744 KB)...
[2014-04-02 22:46:02] Download Complete.
[2014-04-02 22:46:02] uninstalled manifest found in /home/mike/.steam/package/steam_client_ubuntu12 (1).
[2014-04-02 22:46:02] Extracting package...
[2014-04-02 22:46:07] Installing update...
[2014-04-02 22:46:07] BCommitUpdatedFiles: failed to create directory ./bin/shaders
[2014-04-02 22:46:07] BCommitUpdatedFiles: failed to process ./bin
[2014-04-02 22:46:07] Failed to apply update, reverting...
[2014-04-02 22:47:15] Shutdown
/usr/games/steam: 16: /usr/games/steam: /home/mike/.steam/steam.sh: not found

Distributor ID: Ubuntu
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04
Codename: trusty

Pulled latest packages just before installing steam. Posted this shortly after.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in steam (Ubuntu):
status: New → Confirmed
Revision history for this message
Gary Ballantine (gary-ballantine) wrote :

Seems to be a permissions issue, by performing chmod -R 777 on /home/user removing the steam directories and running the installer again it went through for me (not ideal, as will have to fix my permissions later)

There is a shaders directory in /home/user/.steam/bin/shaders maybe a change to the permissions in /home/user/.steam would have resolved the problem.

Revision history for this message
indymaynard (indymaynard) wrote :

This affects me to this day. Manual creation of the folders gets the install done, but steam.sh throws a segmentation fault. Maybe another folder needs to be created? I haven't been able to play Steam on Linux for almost two years. This is getting frustrating.

Error: Couldn't find bootstrap, it's not safe to reset Steam. Please contact technical support.

Anyone else with this issue?

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.