Activity log for bug #1862830

Date Who What changed Old value New value Message
2020-02-11 19:38:53 Eric Desrochers bug added bug
2020-02-11 19:39:01 Eric Desrochers tags sts
2020-02-11 19:39:22 Eric Desrochers sosreport (Ubuntu): status New In Progress
2020-02-11 19:39:41 Eric Desrochers nominated for series Ubuntu Focal
2020-02-11 19:39:41 Eric Desrochers bug task added sosreport (Ubuntu Focal)
2020-02-11 19:41:32 Dan Streetman sosreport (Ubuntu Focal): assignee Eric Desrochers (slashd)
2020-02-11 19:41:35 Dan Streetman sosreport (Ubuntu Focal): importance Undecided Medium
2020-02-11 19:42:45 Dan Streetman sosreport (Ubuntu Focal): assignee Eric Desrochers (slashd)
2020-02-11 19:43:24 Dan Streetman sosreport (Ubuntu Focal): assignee Eric Desrochers (slashd)
2020-02-11 19:47:36 Eric Desrochers nominated for series Ubuntu Eoan
2020-02-11 19:47:36 Eric Desrochers bug task added sosreport (Ubuntu Eoan)
2020-02-11 19:47:36 Eric Desrochers nominated for series Ubuntu Xenial
2020-02-11 19:47:36 Eric Desrochers bug task added sosreport (Ubuntu Xenial)
2020-02-11 19:47:36 Eric Desrochers nominated for series Ubuntu Bionic
2020-02-11 19:47:36 Eric Desrochers bug task added sosreport (Ubuntu Bionic)
2020-02-11 19:50:21 Eric Desrochers sosreport (Ubuntu Focal): assignee Eric Desrochers (slashd)
2020-02-11 19:50:30 Eric Desrochers sosreport (Ubuntu Focal): assignee Eric Desrochers (slashd)
2020-02-11 19:52:36 Eric Desrochers bug added subscriber Bryan Quigley
2020-02-11 19:56:13 Eric Desrochers description A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activity to update sosreport in Ubuntu stable + Active Devel release. A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-02-11 20:35:24 Eric Desrochers bug added subscriber Chris Johnston
2020-02-11 20:35:32 Eric Desrochers bug added subscriber Chris Newcomer
2020-02-11 20:44:38 Eric Desrochers sosreport (Ubuntu Eoan): importance Undecided Medium
2020-02-11 20:44:40 Eric Desrochers sosreport (Ubuntu Bionic): importance Undecided Medium
2020-02-11 20:44:42 Eric Desrochers sosreport (Ubuntu Xenial): importance Undecided Medium
2020-02-11 20:44:45 Eric Desrochers sosreport (Ubuntu Bionic): assignee Eric Desrochers (slashd)
2020-02-11 20:44:47 Eric Desrochers sosreport (Ubuntu Eoan): assignee Eric Desrochers (slashd)
2020-02-13 19:35:45 Eric Desrochers sosreport (Ubuntu Xenial): assignee Eric Desrochers (slashd)
2020-02-14 21:25:17 Eric Desrochers description A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release. [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the release (especially LTSes) will be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] [Regression Potential] [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-02-14 21:25:46 Eric Desrochers description [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the release (especially LTSes) will be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] [Regression Potential] [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release. [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] [Regression Potential] [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-02-15 21:28:58 Eric Desrochers bug watch added https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=951392
2020-02-15 21:28:58 Eric Desrochers bug task added sosreport (Debian)
2020-02-15 21:41:08 Eric Desrochers description [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] [Regression Potential] [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release. [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality (--upload) * Run sosreport in different customer scenario: server, desktop, cloud, hypervisor, instance (container, vm), physical server, .... [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-02-15 21:43:09 Eric Desrochers description [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality (--upload) * Run sosreport in different customer scenario: server, desktop, cloud, hypervisor, instance (container, vm), physical server, .... [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release. [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality (--upload) * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-02-15 21:43:28 Eric Desrochers description [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality (--upload) * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release. [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality (--upload) * Test new --all-logs behaviour * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-02-15 21:45:56 Eric Desrochers description [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality (--upload) * Test new --all-logs behaviour * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release. [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality (--upload) * Test new --all-logs behaviour * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... * Extract archive and look at the content, look for 0 size file (and use common sense if legit or not) * Look under "sos_reports" and "sos_logs" for warnings/errors [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-02-15 21:52:51 Eric Desrochers description [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality (--upload) * Test new --all-logs behaviour * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... * Extract archive and look at the content, look for 0 size file (and use common sense if legit or not) * Look under "sos_reports" and "sos_logs" for warnings/errors [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release. [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality (--upload) * Test new --all-logs behaviour * Make sure the new naming pattern doesn't break any current Canonical mechanism (Brickftp scripts, ...). If yes evaluate if easy fixable before considering reverting back to 'legacy' pattern. * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... * Extract archive and look at the content, look for 0 size file (and use common sense if legit or not) * Look under "sos_reports" and "sos_logs" for warnings/errors [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-02-15 23:41:27 Bug Watch Updater sosreport (Debian): status Unknown New
2020-02-16 13:50:21 Eric Desrochers sosreport (Ubuntu): status In Progress Fix Released
2020-02-16 14:11:41 Eric Desrochers sosreport (Ubuntu Eoan): status New In Progress
2020-02-16 14:11:44 Eric Desrochers sosreport (Ubuntu Bionic): status New In Progress
2020-02-16 14:11:47 Eric Desrochers sosreport (Ubuntu Xenial): status New In Progress
2020-02-17 00:46:18 Bug Watch Updater sosreport (Debian): status New Fix Released
2020-02-19 13:29:56 Eric Desrochers description [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality (--upload) * Test new --all-logs behaviour * Make sure the new naming pattern doesn't break any current Canonical mechanism (Brickftp scripts, ...). If yes evaluate if easy fixable before considering reverting back to 'legacy' pattern. * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... * Extract archive and look at the content, look for 0 size file (and use common sense if legit or not) * Look under "sos_reports" and "sos_logs" for warnings/errors [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release. [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality and check if the archive is found in BrickFTP under uploads/ as it should. (e.g. sosreport -a --all-logs --upload) * Test new --all-logs behaviour * Make sure the new naming pattern doesn't break any current Canonical mechanism (Brickftp scripts, ...). If yes evaluate if easy fixable before considering reverting back to 'legacy' pattern. * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... * Extract archive and look at the content, look for 0 size file (and use common sense if legit or not) * Look under "sos_reports" and "sos_logs" for warnings/errors [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-02-19 16:28:15 Jeff Lane  bug added subscriber Jeff Lane
2020-02-20 21:24:54 Eric Desrochers bug watch added https://github.com/sosreport/sos/issues/1963
2020-02-20 21:28:54 Eric Desrochers bug added subscriber Pedro Principeza
2020-02-20 21:29:05 Eric Desrochers bug added subscriber João Pedro Seara
2020-02-24 16:52:54 Łukasz Zemczak sosreport (Ubuntu Eoan): status In Progress Fix Committed
2020-02-24 16:52:57 Łukasz Zemczak bug added subscriber Ubuntu Stable Release Updates Team
2020-02-24 16:52:58 Łukasz Zemczak bug added subscriber SRU Verification
2020-02-24 16:53:04 Łukasz Zemczak tags sts sts verification-needed verification-needed-eoan
2020-02-24 16:57:38 Łukasz Zemczak sosreport (Ubuntu Bionic): status In Progress Fix Committed
2020-02-24 16:57:45 Łukasz Zemczak tags sts verification-needed verification-needed-eoan sts verification-needed verification-needed-bionic verification-needed-eoan
2020-02-24 19:28:11 Eric Desrochers description [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality and check if the archive is found in BrickFTP under uploads/ as it should. (e.g. sosreport -a --all-logs --upload) * Test new --all-logs behaviour * Make sure the new naming pattern doesn't break any current Canonical mechanism (Brickftp scripts, ...). If yes evaluate if easy fixable before considering reverting back to 'legacy' pattern. * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... * Extract archive and look at the content, look for 0 size file (and use common sense if legit or not) * Look under "sos_reports" and "sos_logs" for warnings/errors [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release. [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality and check if the archive is found in BrickFTP under uploads/ as it should. (e.g. sosreport -a --all-logs --upload) * Test new --all-logs behaviour * Make sure the new naming pattern doesn't break any current Canonical mechanism (Brickftp scripts, ...). If yes evaluate if easy fixable before considering reverting back to 'legacy' pattern. * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... * Extract archive and look at the content, look for 0 size file (and use common sense if legit or not) * Look under "sos_reports" for full report. * Look under "sos_logs" for warnings/errors. $ grep -v "INFO:" sos.log [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-02-24 19:28:42 Eric Desrochers description [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality and check if the archive is found in BrickFTP under uploads/ as it should. (e.g. sosreport -a --all-logs --upload) * Test new --all-logs behaviour * Make sure the new naming pattern doesn't break any current Canonical mechanism (Brickftp scripts, ...). If yes evaluate if easy fixable before considering reverting back to 'legacy' pattern. * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... * Extract archive and look at the content, look for 0 size file (and use common sense if legit or not) * Look under "sos_reports" for full report. * Look under "sos_logs" for warnings/errors. $ grep -v "INFO:" sos.log [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release. [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality and check if the archive is found in BrickFTP under uploads/ as it should. (e.g. sosreport -a --all-logs --upload) * Test new --all-logs behaviour * Make sure the new naming pattern doesn't break any current Canonical mechanism (Brickftp scripts, ...). If yes evaluate if easy fixable before considering reverting back to 'legacy' pattern. * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... * Extract archive and look at the content, look for 0 size file (and use common sense if legit or not) * Look under "sos_reports" for full report. * Look under "sos_logs" for warnings/errors.   $ grep -v "INFO:" sos_logs/sos.log [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-02-27 20:06:46 John Lewis bug added subscriber John Lewis
2020-02-28 01:01:47 Bryan Quigley bug watch added https://github.com/sosreport/sos/issues/1921
2020-02-28 01:02:01 Bryan Quigley tags sts verification-needed verification-needed-bionic verification-needed-eoan sts verification-done-eoan verification-needed verification-needed-bionic
2020-02-28 17:16:31 Eric Desrochers description [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality and check if the archive is found in BrickFTP under uploads/ as it should. (e.g. sosreport -a --all-logs --upload) * Test new --all-logs behaviour * Make sure the new naming pattern doesn't break any current Canonical mechanism (Brickftp scripts, ...). If yes evaluate if easy fixable before considering reverting back to 'legacy' pattern. * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... * Extract archive and look at the content, look for 0 size file (and use common sense if legit or not) * Look under "sos_reports" for full report. * Look under "sos_logs" for warnings/errors.   $ grep -v "INFO:" sos_logs/sos.log [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release. [Impact] sosreport 3.9 is now released. It would be great to find sosreport v3.9 in supported stable releases, and active development release considering the fact that the releasea (especially LTSes) are going to be supported for a couple of years still. Sosreport is widely use by Canonical support team to troubleshoot UA (Ubuntu Advantage) customer, other vendors and community users. Just like we did for : - v3.5 (LP: #1734983) - v3.6 (LP: #1775195) [Test Case] * Install sosreport * Test the new upload functionality and check if the archive is found in BrickFTP under uploads/ as it should. (e.g. sosreport -a --all-logs --upload) * Test new --all-logs behaviour * Make sure the new naming pattern doesn't break any current Canonical mechanism (Brickftp scripts, ...). If yes evaluate if easy fixable before considering reverting back to 'legacy' pattern. * Run sosreport in different customer scenarios: server, desktop, cloud, hypervisor, instance (container, vm), physical server, ... * Extract archive and look at the content, look for 0 size file (and use common sense if legit or not) * Look under "sos_reports" for full report. * Look under "sos_logs" for warnings/errors.   $ grep -v "INFO:" sos_logs/sos.log * Run "simple.sh": A quick port of the travis tests to bash. Generating various type of sosreports collection. [Regression Potential] Sosreport has 292 plugins that are all configured differently and configured to run under certains conditions. We can't test all possible scenarios. All we can do is idenfity the most common, important and Ubuntu/Canonical related one and test them (e.g. Openstack*, juju, MAAS, kernel, ...) . With that being said, it is definitely possible that certains plugins may not work as expected, but the risk will be very low (e.g not collecting the desired informations) and isolated to this specific plugin. It shouldn't affect the other plugins nor core functionnalities of sosreport. [Other Informations] * Release note: https://github.com/sosreport/sos/releases/tag/3.9 [Original Description] A new version of sosreport upstream (v3.9) will be released soon. This bug is to track activities to update sosreport in Ubuntu stable + Active Devel release.
2020-03-02 08:14:09 Łukasz Zemczak removed subscriber Ubuntu Stable Release Updates Team
2020-03-02 08:24:12 Launchpad Janitor sosreport (Ubuntu Eoan): status Fix Committed Fix Released
2020-03-02 13:38:17 Eric Desrochers tags sts verification-done-eoan verification-needed verification-needed-bionic sts verification-done-bionic verification-done-eoan verification-needed
2020-03-02 15:51:33 Launchpad Janitor sosreport (Ubuntu Bionic): status Fix Committed Fix Released
2020-03-12 15:25:57 Łukasz Zemczak sosreport (Ubuntu Xenial): status In Progress Fix Committed
2020-03-12 15:26:00 Łukasz Zemczak bug added subscriber Ubuntu Stable Release Updates Team
2020-03-12 15:26:07 Łukasz Zemczak tags sts verification-done-bionic verification-done-eoan verification-needed sts verification-done-bionic verification-done-eoan verification-needed verification-needed-xenial
2020-03-18 01:09:43 Eric Desrochers tags sts verification-done-bionic verification-done-eoan verification-needed verification-needed-xenial sts verification-done-bionic verification-done-eoan verification-done-xenial verification-needed
2020-03-19 12:54:58 Launchpad Janitor sosreport (Ubuntu Xenial): status Fix Committed Fix Released