| 2015-04-27 16:38:13 |
Bruce Tarro |
bug |
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|
added bug |
| 2015-04-27 16:38:35 |
Bruce Tarro |
summary |
sosreport does not collect logs for Landscape Dedicated Server 15.01 and newer logs |
sosreport does not collect logs for Landscape Dedicated Server 15.01 and newer |
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| 2015-05-06 17:28:28 |
Mark Thomas |
bug |
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added subscriber Mark Thomas |
| 2015-07-07 14:53:29 |
Launchpad Janitor |
sosreport (Ubuntu): status |
New |
Confirmed |
|
| 2015-08-05 17:40:59 |
Eric Desrochers |
sosreport (Ubuntu): importance |
Undecided |
Low |
|
| 2015-08-05 17:41:02 |
Eric Desrochers |
sosreport (Ubuntu): assignee |
|
eric.desrochers (eric-desrochers-z) |
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| 2015-08-05 18:53:45 |
Chris J Arges |
nominated for series |
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Ubuntu Wily |
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| 2015-08-05 18:53:45 |
Chris J Arges |
bug task added |
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sosreport (Ubuntu Wily) |
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| 2015-08-05 18:53:45 |
Chris J Arges |
nominated for series |
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Ubuntu Trusty |
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| 2015-08-05 18:53:45 |
Chris J Arges |
bug task added |
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sosreport (Ubuntu Trusty) |
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| 2015-08-06 15:59:06 |
Eric Desrochers |
attachment added |
|
sosreport/sos.html https://bugs.launchpad.net/ubuntu/+source/sosreport/+bug/1449131/+attachment/4440522/+files/sos.html |
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| 2015-08-06 16:02:51 |
Eric Desrochers |
attachment added |
|
debdiff for wily (sosreport_3.2-2ubuntu1) https://bugs.launchpad.net/ubuntu/+source/sosreport/+bug/1449131/+attachment/4440525/+files/fix_cbc968b_b54a0f1.debdiff |
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| 2015-08-06 16:03:17 |
Eric Desrochers |
bug |
|
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added subscriber SRU Verification |
| 2015-08-06 16:03:25 |
Eric Desrochers |
sosreport (Ubuntu Wily): status |
Confirmed |
In Progress |
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| 2015-08-06 16:04:10 |
Eric Desrochers |
sosreport (Ubuntu Wily): status |
In Progress |
Confirmed |
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| 2015-08-06 16:04:30 |
Eric Desrochers |
removed subscriber SRU Verification |
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| 2015-08-06 16:06:20 |
Eric Desrochers |
sosreport (Ubuntu Trusty): status |
New |
Confirmed |
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| 2015-08-06 16:06:32 |
Eric Desrochers |
sosreport (Ubuntu Trusty): importance |
Undecided |
Low |
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| 2015-08-06 16:08:11 |
Eric Desrochers |
bug |
|
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added subscriber Alex Moldovan |
| 2015-08-06 16:17:37 |
Ubuntu Foundations Team Bug Bot |
tags |
|
patch |
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| 2015-08-06 16:17:44 |
Ubuntu Foundations Team Bug Bot |
bug |
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added subscriber Ubuntu Sponsors Team |
| 2015-08-06 16:45:49 |
Eric Desrochers |
description |
Landscape Dedicated Server (LDS) 15.01 and newer logs are now located in /var/log/landscape-server. This is part of the move towards using rsyslog[0]
1) The release of Ubuntu you are using, via 'lsb_release -rd' or System
Only Trusty and newer as that is all LDS is built to run on.
2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center
PPA version of sosreport
3) What you expected to happen
The expectation is that this log location be added(not replace) as there are other supported Landscape Dedicated Servers still using the old location (/var/log/landscape)
4) What happened instead
Logs are not collected from the new location.
Related:
[0] https://help.landscape.canonical.com/LDS/ReleaseNotes15.01 |
[Impact]
* Sosreport does not collect logs (/var/log/landscape-server/*.log)
for Landscape Dedicated Server 15.01 and newer.
Description :
Landscape Dedicated Server (LDS) 15.01 and newer logs are not located
in "/var/log/landscape-server". They were previously in only
"/var/log /landscape".
* This will help to avoid Landscape customer to collect sosreport and "/var/log/landscape-server/*.log" separately.
[Test Case]
* To reproduce the bug you need to run sosreport <=3.2-2 on a system running LDS 15.01 or newer..
$ sudo /usr/bin/sosreport -a
sosreport will generate a .tar.xz file in /tmp directory.
If you look at this sosreport, "/var/log/landscape" will exist but "/var/log/landscape-server" won't be taken into account.
[Regression Potential]
* None expected as the same commit is already in upstream [https://github.com/sosreport/sos]
* The new patch has been well-tested in Wily system by different persons within Canonical support team and the sosreport/sos.html (attached to the bug) provided by the sosreport doesn't report any problem.
The sosreport/sos.html also prove the patch works for the rest of the sosreport functionnalities.
[Other Info]
The patch detect if there is presence of /var/log/landscape/*.log files and/or /var/log/landscape-server/*.log files and collect the logs accordingly. This way the patch allow LDS <15.01 to collect the log from /var/log/landscape and >15.01 from /var/log/landscape-server.
[Original Description]
Landscape Dedicated Server (LDS) 15.01 and newer logs are now located in /var/log/landscape-server. This is part of the move towards using rsyslog[0]
1) The release of Ubuntu you are using, via 'lsb_release -rd' or System
Only Trusty and newer as that is all LDS is built to run on.
2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center
PPA version of sosreport
3) What you expected to happen
The expectation is that this log location be added(not replace) as there are other supported Landscape Dedicated Servers still using the old location (/var/log/landscape)
4) What happened instead
Logs are not collected from the new location.
Related:
[0] https://help.landscape.canonical.com/LDS/ReleaseNotes15.01 |
|
| 2015-08-06 16:46:08 |
Eric Desrochers |
tags |
patch |
verification-done |
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| 2015-08-06 16:46:19 |
Eric Desrochers |
bug |
|
|
added subscriber SRU Verification |
| 2015-08-06 16:46:23 |
Eric Desrochers |
sosreport (Ubuntu Wily): status |
Confirmed |
In Progress |
|
| 2015-08-13 09:29:38 |
Sebastien Bacher |
removed subscriber Ubuntu Sponsors Team |
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| 2015-08-13 13:10:54 |
Eric Desrochers |
sosreport (Ubuntu Trusty): assignee |
|
eric.desrochers (eric-desrochers-z) |
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| 2015-08-18 15:57:57 |
Sebastien Bacher |
sosreport (Ubuntu Wily): status |
In Progress |
Fix Released |
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| 2015-08-18 17:51:54 |
Eric Desrochers |
sosreport (Ubuntu Trusty): status |
Confirmed |
In Progress |
|
| 2015-08-18 17:55:43 |
Eric Desrochers |
tags |
verification-done |
verification-needed |
|
| 2015-08-19 17:32:12 |
Eric Desrochers |
tags |
verification-needed |
verification-done |
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| 2015-08-25 14:14:52 |
Eric Desrochers |
sosreport (Ubuntu Trusty): status |
In Progress |
Won't Fix |
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| 2015-08-25 14:15:22 |
Eric Desrochers |
removed subscriber SRU Verification |
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| 2015-08-25 14:34:18 |
Eric Desrochers |
sosreport (Ubuntu Trusty): status |
Won't Fix |
In Progress |
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| 2015-08-25 14:39:41 |
Eric Desrochers |
bug |
|
|
added subscriber SRU Verification |
| 2015-08-25 14:46:22 |
Eric Desrochers |
attachment added |
|
debdiff for Trusty https://bugs.launchpad.net/ubuntu/trusty/+source/sosreport/+bug/1449131/+attachment/4452139/+files/sosreport_trusty.debdiff |
|
| 2015-09-28 13:15:04 |
Eric Desrochers |
sosreport (Ubuntu Trusty): importance |
Low |
Medium |
|
| 2016-02-03 17:25:41 |
Eric Desrochers |
sosreport (Ubuntu Trusty): status |
In Progress |
Won't Fix |
|
| 2016-02-03 17:25:53 |
Eric Desrochers |
removed subscriber SRU Verification |
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