synaptic package manager hangs when searching for best download server

Bug #366312 reported by thebestofall007 on 2009-04-24
Affects Status Importance Assigned to Milestone
software-properties (Ubuntu)

Bug Description

i am having a problem with synaptic package manager in jaunty when i try to find the fastest server for downloads. when i click on settings>repositories>download from other>select best server, the app locks up (greys out) and i am forced to use "force quit" on it. i have screenshots of my problem and a terminal output if that helps:

lou@lou-laptop:~$ sudo synaptic
synaptic: Fatal IO error 11 (Resource temporarily unavailable) on X server :0.0.

this terminal output happens after i force the app to quit.

i can also manually ping some of the addresses i know to be searched by the tool and they work fine.

for example if i ping the address i get:

lou@lou-laptop:~$ ping
PING ( 56(84) bytes of data.
64 bytes from ( icmp_seq=1 ttl=44 time=263 ms
64 bytes from ( icmp_seq=2 ttl=44 time=272 ms
64 bytes from ( icmp_seq=3 ttl=44 time=266 ms
64 bytes from ( icmp_seq=4 ttl=44 time=262 ms
64 bytes from ( icmp_seq=5 ttl=44 time=265 ms
64 bytes from ( icmp_seq=6 ttl=44 time=269 ms
64 bytes from ( icmp_seq=7 ttl=44 time=274 ms
--- ping statistics ---
7 packets transmitted, 7 received, 0% packet loss, time 6001ms
rtt min/avg/max/mdev = 262.431/267.718/274.675/4.397 ms

if i wait for the app to "fix itself" (like one would do if a program is simply unresponsive) it stays locked up.

thebestofall007 (lou1) wrote :
thebestofall007 (lou1) on 2009-04-26
description: updated
Pedro Villavicencio (pedro) wrote :

Thanks for your bug report. Please try to obtain a backtrace and attach the file to the bug report. This will greatly help us in tracking down your problem.

Changed in synaptic (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in synaptic (Ubuntu):
status: Incomplete → Invalid
Mgth (mathieu-groupe-vitalis) wrote :

As I experienced the same bug, I tryed to get the Information you need. But I'm not very sure it will be Ok cause synaptic seems to throw another process. And that one is the one that hangs.

Let me know if you need me to do something.

Best regards.

Changed in synaptic (Ubuntu):
status: Invalid → In Progress
Jean-Baptiste Lallement (jibel) wrote :

The test is performed in software-properties. Re-affecting.

affects: synaptic (Ubuntu) → software-properties (Ubuntu)
Changed in software-properties (Ubuntu):
status: In Progress → New
BrandonTomlinson (druke) wrote :

No problem here in lucid, tried invoking software-properties-gtk by itself and through synaptic.

My assumption than is that this bug has been fixed between jaunty and lucid.

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