/usr/bin/software-properties-gtk:dbus.exceptions.DBusException(org.freedesktop.DBus.Error.TimedOut):activate_name_owner:get_name_owner:call_blocking:/usr/bin/software-properties-gtk@100:__init__:init_ubuntu_pro:__init__:get_object:__init__:activate_name_owner:start_service_by_name:call_blocking

Bug #2004629 reported by errors.ubuntu.com bug bridge
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-properties (Ubuntu)
New
Low
Unassigned

Bug Description

The Ubuntu Error Tracker has been receiving reports about a problem regarding software-properties. This problem was most recently seen with package version 0.99.27, the problem page at https://errors.ubuntu.com/problem/de0fd44b666af99030f3b74b33495cf6586f5a86 contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Checking individual reports, https://errors.ubuntu.com/oops/843ca2aa-a161-11ed-abae-fa163e55efd0 as an example has this in the journal

 dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'com.canonical.UbuntuAdvantage': no such name

according to the Depends info ubuntu-advantage-desktop-daemon 1.9~22.04.1 is installed though, which would suggest a local installation issue?

Revision history for this message
Sebastien Bacher (seb128) wrote :

@Nathan, Ccing you as a FYI but I don't think it's something wrong from our side but rather a problem with the service

Changed in software-properties (Ubuntu):
importance: Undecided → Low
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