| 2023-01-27 07:42:25 |
errors.ubuntu.com bug bridge |
bug |
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added bug |
| 2023-01-27 07:42:26 |
errors.ubuntu.com bug bridge |
bug |
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added subscriber Sebastien Bacher |
| 2023-01-27 07:59:09 |
Sebastien Bacher |
software-properties (Ubuntu): assignee |
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Nathan Teodosio (nteodosio) |
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| 2023-01-27 11:41:37 |
Nathan Teodosio |
software-properties (Ubuntu): status |
New |
In Progress |
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| 2023-01-27 12:07:39 |
Nathan Teodosio |
attachment added |
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unhandled-exception.log https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/2003996/+attachment/5643651/+files/unhandled-exception.log |
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| 2023-01-27 12:08:08 |
Nathan Teodosio |
attachment added |
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exception-caught.log https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/2003996/+attachment/5643652/+files/exception-caught.log |
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| 2023-01-27 12:23:58 |
Nathan Teodosio |
merge proposal linked |
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https://code.launchpad.net/~nteodosio/software-properties/+git/software-properties/+merge/436428 |
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| 2023-01-27 12:45:05 |
Nathan Teodosio |
software-properties (Ubuntu): importance |
Undecided |
High |
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| 2023-02-01 09:26:39 |
Nathan Teodosio |
software-properties (Ubuntu): status |
In Progress |
Fix Committed |
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| 2023-02-01 09:29:04 |
Nathan Teodosio |
description |
The Ubuntu Error Tracker has been receiving reports about a problem regarding software-properties. This problem was most recently seen with package version 0.99.22.5, the problem page at https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699 contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/. |
The Ubuntu Error Tracker has been receiving reports about a problem regarding software-properties. This problem was most recently seen with package version 0.99.22.5, the problem page at https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699 contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/softwareproperties/gtk/DialogUaAttach.py", line 144, in poll_for_magic_token
response = wait(options)
File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 57, in wait
return _wait(options, UAConfig())
File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 73, in _wait
wait_resp = contract.get_magic_attach_token_info(
File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 202, in get_magic_attach_token_info
response, _ = self.request_url(
File "/usr/lib/python3/dist-packages/uaclient/serviceclient.py", line 72, in request_url
response, headers = util.readurl(
File "/usr/lib/python3/dist-packages/uaclient/util.py", line 324, in readurl
resp = request.urlopen(req, timeout=timeout)
File "/usr/lib/python3.10/urllib/request.py", line 216, in urlopen
return opener.open(url, data, timeout)
File "/usr/lib/python3.10/urllib/request.py", line 519, in open
response = self._open(req, data)
File "/usr/lib/python3.10/urllib/request.py", line 536, in _open
result = self._call_chain(self.handle_open, protocol, protocol +
File "/usr/lib/python3.10/urllib/request.py", line 496, in _call_chain
result = func(*args)
File "/usr/lib/python3.10/urllib/request.py", line 1391, in https_open
return self.do_open(http.client.HTTPSConnection, req,
File "/usr/lib/python3.10/urllib/request.py", line 1352, in do_open
r = h.getresponse()
File "/usr/lib/python3.10/http/client.py", line 1374, in getresponse
response.begin()
File "/usr/lib/python3.10/http/client.py", line 318, in begin
version, status, reason = self._read_status()
File "/usr/lib/python3.10/http/client.py", line 279, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/lib/python3.10/socket.py", line 705, in readinto
return self._sock.recv_into(b)
File "/usr/lib/python3.10/ssl.py", line 1274, in recv_into
return self.read(nbytes, buffer)
File "/usr/lib/python3.10/ssl.py", line 1130, in read
return self._sslobj.read(len, buffer)
TimeoutError: The read operation timed out |
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| 2023-02-03 10:42:58 |
Sebastien Bacher |
description |
The Ubuntu Error Tracker has been receiving reports about a problem regarding software-properties. This problem was most recently seen with package version 0.99.22.5, the problem page at https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699 contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/softwareproperties/gtk/DialogUaAttach.py", line 144, in poll_for_magic_token
response = wait(options)
File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 57, in wait
return _wait(options, UAConfig())
File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 73, in _wait
wait_resp = contract.get_magic_attach_token_info(
File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 202, in get_magic_attach_token_info
response, _ = self.request_url(
File "/usr/lib/python3/dist-packages/uaclient/serviceclient.py", line 72, in request_url
response, headers = util.readurl(
File "/usr/lib/python3/dist-packages/uaclient/util.py", line 324, in readurl
resp = request.urlopen(req, timeout=timeout)
File "/usr/lib/python3.10/urllib/request.py", line 216, in urlopen
return opener.open(url, data, timeout)
File "/usr/lib/python3.10/urllib/request.py", line 519, in open
response = self._open(req, data)
File "/usr/lib/python3.10/urllib/request.py", line 536, in _open
result = self._call_chain(self.handle_open, protocol, protocol +
File "/usr/lib/python3.10/urllib/request.py", line 496, in _call_chain
result = func(*args)
File "/usr/lib/python3.10/urllib/request.py", line 1391, in https_open
return self.do_open(http.client.HTTPSConnection, req,
File "/usr/lib/python3.10/urllib/request.py", line 1352, in do_open
r = h.getresponse()
File "/usr/lib/python3.10/http/client.py", line 1374, in getresponse
response.begin()
File "/usr/lib/python3.10/http/client.py", line 318, in begin
version, status, reason = self._read_status()
File "/usr/lib/python3.10/http/client.py", line 279, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/lib/python3.10/socket.py", line 705, in readinto
return self._sock.recv_into(b)
File "/usr/lib/python3.10/ssl.py", line 1274, in recv_into
return self.read(nbytes, buffer)
File "/usr/lib/python3.10/ssl.py", line 1130, in read
return self._sslobj.read(len, buffer)
TimeoutError: The read operation timed out |
* Impact
An error is triggered when opening the 'Enable Ubuntu Pro' dialog on a system not connected to internet
* Test case
Start software-properties-gtk on a offline system, go to the Ubuntu Pro tab, click 'Enable Ubuntu Pro', check that no error report dialog is displayed
Verify the error track to ensure there is no report with the new version
https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699
* Regression potential
The fix is making the magic token request conditional to the connectivity status, if that was wrong we could end up in a situation where we should display a pincode but don't.
-----------
The Ubuntu Error Tracker has been receiving reports about a problem regarding software-properties. This problem was most recently seen with package version 0.99.22.5, the problem page at https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699 contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/softwareproperties/gtk/DialogUaAttach.py", line 144, in poll_for_magic_token
response = wait(options)
File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 57, in wait
return _wait(options, UAConfig())
File "/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py", line 73, in _wait
wait_resp = contract.get_magic_attach_token_info(
File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 202, in get_magic_attach_token_info
response, _ = self.request_url(
File "/usr/lib/python3/dist-packages/uaclient/serviceclient.py", line 72, in request_url
response, headers = util.readurl(
File "/usr/lib/python3/dist-packages/uaclient/util.py", line 324, in readurl
resp = request.urlopen(req, timeout=timeout)
File "/usr/lib/python3.10/urllib/request.py", line 216, in urlopen
return opener.open(url, data, timeout)
File "/usr/lib/python3.10/urllib/request.py", line 519, in open
response = self._open(req, data)
File "/usr/lib/python3.10/urllib/request.py", line 536, in _open
result = self._call_chain(self.handle_open, protocol, protocol +
File "/usr/lib/python3.10/urllib/request.py", line 496, in _call_chain
result = func(*args)
File "/usr/lib/python3.10/urllib/request.py", line 1391, in https_open
return self.do_open(http.client.HTTPSConnection, req,
File "/usr/lib/python3.10/urllib/request.py", line 1352, in do_open
r = h.getresponse()
File "/usr/lib/python3.10/http/client.py", line 1374, in getresponse
response.begin()
File "/usr/lib/python3.10/http/client.py", line 318, in begin
version, status, reason = self._read_status()
File "/usr/lib/python3.10/http/client.py", line 279, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/lib/python3.10/socket.py", line 705, in readinto
return self._sock.recv_into(b)
File "/usr/lib/python3.10/ssl.py", line 1274, in recv_into
return self.read(nbytes, buffer)
File "/usr/lib/python3.10/ssl.py", line 1130, in read
return self._sslobj.read(len, buffer)
TimeoutError: The read operation timed out |
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| 2023-02-03 20:25:11 |
Brian Murray |
software-properties (Ubuntu Jammy): status |
New |
Fix Committed |
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| 2023-02-03 20:25:12 |
Brian Murray |
bug |
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added subscriber Ubuntu Stable Release Updates Team |
| 2023-02-03 20:25:14 |
Brian Murray |
bug |
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added subscriber SRU Verification |
| 2023-02-03 20:25:17 |
Brian Murray |
tags |
jammy |
jammy verification-needed verification-needed-jammy |
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| 2023-02-03 20:26:56 |
Brian Murray |
software-properties (Ubuntu Focal): status |
New |
Fix Committed |
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| 2023-02-03 20:27:01 |
Brian Murray |
tags |
jammy verification-needed verification-needed-jammy |
jammy verification-needed verification-needed-focal verification-needed-jammy |
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| 2023-02-03 20:30:25 |
Brian Murray |
software-properties (Ubuntu Bionic): status |
New |
Fix Committed |
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| 2023-02-03 20:30:32 |
Brian Murray |
tags |
jammy verification-needed verification-needed-focal verification-needed-jammy |
jammy verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy |
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| 2023-02-16 11:16:59 |
Nathan Teodosio |
tags |
jammy verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy |
jammy verification-done-focal verification-done-jammy verification-needed verification-needed-bionic |
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| 2023-02-22 03:56:58 |
Launchpad Janitor |
software-properties (Ubuntu): status |
Fix Committed |
Fix Released |
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| 2023-03-01 01:38:30 |
Chris Halse Rogers |
removed subscriber Ubuntu Stable Release Updates Team |
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| 2023-03-01 01:39:32 |
Launchpad Janitor |
software-properties (Ubuntu Jammy): status |
Fix Committed |
Fix Released |
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| 2023-03-01 01:41:38 |
Launchpad Janitor |
software-properties (Ubuntu Focal): status |
Fix Committed |
Fix Released |
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| 2023-05-30 09:33:29 |
Łukasz Zemczak |
bug |
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added subscriber Ubuntu Stable Release Updates Team |
| 2023-05-30 11:24:47 |
Sebastien Bacher |
tags |
jammy verification-done-focal verification-done-jammy verification-needed verification-needed-bionic |
jammy verification-done verification-done-bionic verification-done-focal verification-done-jammy |
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| 2023-05-31 06:45:53 |
Launchpad Janitor |
software-properties (Ubuntu Bionic): status |
Fix Committed |
Fix Released |
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