Ubuntu
software-properties package

non informative error message when enabling a non available UA service

Bug #1959667 reported by Jean-Baptiste Lallement on 2022-02-01

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	software-properties (Ubuntu)	Triaged	Medium	Robert Ancell
	Jammy	Triaged	Medium	Robert Ancell

Bug Description

Jammy / software-properties-gtk:
Installed: 0.99.17

When trying to enable a service that is not available the error message provide no useful information about what went wrong (cf screenshot)

and in the journal:
ubuntu-advantag[1461382]: Failed to parse UA status: Operation was cancelled

In both cases the error message should be similar to UA CLI:

UA Infra: ESM is not available for Ubuntu 22.04 (Jammy Jellyfish).

Revision history for this message

Jean-Baptiste Lallement (jibel) wrote on 2022-02-01:

2022-02-01_12-06.png Edit (67.1 KiB, image/png)

Revision history for this message

Robert Ancell (robert-ancell) wrote on 2022-02-01:

The ua client doesn't currently provide any information about failures so we can't pass this information onto software-properties. There is an improvement being added to ua to give error codes and messages which we will take advantage of when it is available.

Changed in software-properties (Ubuntu):
status:	New → Triaged
assignee:	nobody → Robert Ancell (robert-ancell)
importance:	Undecided → Medium