The software properties screen freezes when I update the software cache

Bug #1879702 reported by Uygar Demir Koç
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-properties (Ubuntu)
Expired
Low
Unassigned

Bug Description

I am currently using Ubuntu 20.04, but I had the same problem in 19.10. When I make changes to the software resources, when closing the program, "Update the software cache?" I come across the question. If I say yes, it updates the cache but the window freezes. It cannot be closed in any way.

'lsb_release -rd':
Description: Ubuntu 20.04 LTS
Release: 20.04

'apt-cache policy software-properties':
software-properties:
  Installed: (none)
  Candidate: (none)
  Release schedule:

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: software-properties-gtk 0.98.9
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed May 20 16:08:11 2020
ExecutablePath: /usr/bin/software-properties-gtk
InstallationDate: Installed on 2017-06-10 (1075 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
InterpreterPath: /usr/bin/python3.8
PackageArchitecture: all
Python3Details: /usr/local/bin/python3.7, Python 3.7.2, unpackaged
PythonDetails: /usr/bin/python2.7, Python 2.7.18rc1, python-is-python2, 2.7.17-4
SourcePackage: software-properties
UpgradeStatus: Upgraded to focal on 2020-05-11 (8 days ago)

Revision history for this message
Uygar Demir Koç (uygardemirkoc) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, could you add your 'journalctl -b 0' log after getting the issue?

Changed in software-properties (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Uygar Demir Koç (uygardemirkoc) wrote :

I saved the output of 'journalctl -b 0' to a file. It's in the attachments.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for software-properties (Ubuntu) because there has been no activity for 60 days.]

Changed in software-properties (Ubuntu):
status: Incomplete → Expired
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