Livepatch is running, but appears OFF in 'software & updates'

Bug #1863369 reported by iglinux on 2020-02-14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-properties (Ubuntu)

Bug Description

I have a similar problem to #1758980 Enabling LivePatch fails, but not so sure it is the same. When I verify Livepatch status (sudo canonical-livepatch status):
client-version: 9.4.8
architecture: x86_64
cpu-model: Intel(R) Xeon(R) CPU E5-2630 v3 @ 2.40GHz
last-check: 2020-02-14T09:29:57-03:00
boot-time: 2020-02-14T07:29:23-03:00
uptime: 2h26m29s
- kernel: 4.15.0-76.86-generic
  running: true
    checkState: checked
    patchState: nothing-to-apply
    version: ""
    fixes: ""

But in 'Software & Updates' Livepatch tab all I got is 'OFF', and I can't switch ON or click on it. It is written 'Livepatch requires an internet connection'. Is this a known bug to be ignored, or something else that must be fixed?

Steve Langasek (vorlon) wrote :

The 'Software & Updates' interface is software-properties, not update-notifier.

affects: update-notifier (Ubuntu) → software-properties (Ubuntu)
Bitti (bitaround) wrote :

I have also the same problem.
Also in gnome-control-center it shows no internet connection in online accounts.
This problem only occurs when network used for internet connection is not managed by NetworkManager.
There is no problem if I use connection that is managed by NetworkManager (wlp3s0 in my case).

$ LANG= nmcli dev status
wlp3s0 wifi unavailable --
enp0s31f6 ethernet unmanaged --
lo loopback unmanaged --

$ cat /etc/netplan/*.yaml | grep renderer
  renderer: networkd

$ nm-online
Connecting............... 0s [offline]

$ curl -i
X-NetworkManager-Status: online

$ lsb_release -a
Description: Ubuntu Focal Fossa (development branch)
Release: 20.04

Luca Jovine (lucajovine) wrote :

I also have the same exact issue (with Ubuntu 20.04.1). Livepatch is running:

> sudo canonical-livepatch status
last check: 1 minute ago
kernel: 5.4.0-56.62-generic
server check-in: succeeded
patch state: ✓ no livepatches needed for this kernel yet

but the 'Software & Updates' Livepatch tab also reports "Livepatch requires an internet connection"... although my machine is online all the time.

Sebastien Bacher (seb128) wrote :

@Luca, are you using network-manager or not as described in the previous comments?

Changed in software-properties (Ubuntu):
importance: Undecided → Low
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