| 2012-11-09 02:07:58 |
Alistair Buxton |
bug |
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added bug |
| 2012-11-09 09:24:03 |
Robert Roth |
software-properties (Ubuntu): status |
New |
Confirmed |
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| 2012-11-09 09:24:12 |
Robert Roth |
software-properties (Ubuntu): importance |
Undecided |
Medium |
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| 2012-11-09 09:24:34 |
Robert Roth |
bug |
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added subscriber Robert Roth |
| 2012-11-15 10:36:25 |
Matthew Paul Thomas |
bug task added |
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synaptic (Ubuntu) |
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| 2012-11-19 09:26:53 |
Robert Roth |
synaptic (Ubuntu): status |
New |
Confirmed |
|
| 2013-06-12 01:06:14 |
Adam Dingle |
bug |
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added subscriber Adam Dingle |
| 2013-06-12 15:28:47 |
Matthew Paul Thomas |
software-properties (Ubuntu): assignee |
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Matthew Paul Thomas (mpt) |
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| 2013-06-12 15:28:52 |
Matthew Paul Thomas |
software-properties (Ubuntu): status |
Confirmed |
In Progress |
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| 2013-06-12 15:44:15 |
Matthew Paul Thomas |
software-properties (Ubuntu): status |
In Progress |
Triaged |
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| 2013-06-12 15:44:15 |
Matthew Paul Thomas |
software-properties (Ubuntu): assignee |
Matthew Paul Thomas (mpt) |
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| 2013-06-12 15:50:04 |
Matthew Paul Thomas |
description |
To reproduce:
1. Install synaptic and run it
2. Click Settings->repositories
3. Click "Additional software" tab
4. Attempt to change to a different driver.
Expected result: The driver gets installed.
Actual result: Operation never completes.
Analysis: This happens because Software Sources is waiting on Synaptic to exit before performing apt commands. But Synaptic is itself waiting on Software Sources to exit, and you can't close Synaptic before this happens because it's UI is disabled.
There is no message telling the user that this is what has happened, so just as with the automatic U1 installer, the user does not know they need to close other package managers before the process will complete. So they are just left waiting forever. Of course in this case it is impossible for the user to unlock the package db without closing everything down and starting over.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: software-properties-gtk 0.92.9
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Fri Nov 9 01:59:30 2012
InstallationDate: Installed on 2012-11-08 (0 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: software-properties
UpgradeStatus: No upgrade log present (probably fresh install) |
software-properties-gtk 0.92.9, Ubuntu 12.10
1. Install synaptic and run it
2. Click Settings->repositories
3. Click "Additional software" tab
4. Attempt to change to a different driver.
Expected result: The driver gets installed.
Actual result: Operation never completes.
Analysis: This happens because Software Sources is waiting on Synaptic to exit before performing apt commands. But Synaptic is itself waiting on Software Sources to exit, and you can't close Synaptic before this happens because it's UI is disabled.
There is no message telling the user that this is what has happened, so just as with the automatic U1 installer, the user does not know they need to close other package managers before the process will complete. So they are just left waiting forever. Of course in this case it is impossible for the user to unlock the package db without closing everything down and starting over.
<https://wiki.ubuntu.com/SoftwareAndUpdatesSettings#drivers>: "If you choose 'Apply Changes' ... The 'proprietary drivers in use' text should change to the status text for the operations (for example, 'Waiting for other tasks to complete…'...)"
<https://wiki.ubuntu.com/SoftwarePackageOperations#general>: "If apt (/var/lib/apt/lists/lock) or dpkg (/var/lib/dpkg/lock) is locked by something other than aptdaemon (STATUS_WAITING_LOCK) for more than 30 seconds, an alert should appear once, '{requesting application} can’t install or remove software until {locking program} exits.', with 'Cancel' and 'Keep Waiting' buttons." |
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