IOError: [Errno 5] Input/output error: $HOME/.config/software-center/softwarecenter.cfg.new, Software Center does not exit

Bug #996333 reported by Gary Lasker on 2012-05-08
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Medium
Gary Lasker
Precise
Undecided
Unassigned
Quantal
Medium
Gary Lasker

Bug Description

Ubuntu Software Center version 5.2, Ubuntu 12.04

Steps to reproduce (induces an error condition that causes the traceback for the crash in this bug):
1. Shut down Software Center, if it is running:
2. Open a terminal and type the following command:
   $ cd ~/.config/software-center; touch softwarecenter.cfg.new; chmod 400 softwarecenter.cfg.new
3. Launch Software Center from a terminal as shown:
   $ software-center
4. Once Software Center has started, shut it down again.
5. Note that you'll get a traceback reporting:
   IOError: [Errno 13] Permission denied: '/home/tremolux/.config/software-center/softwarecenter.cfg.new'
Followed by the error for this bug:
   TypeError: object of type 'NoneType' has no len()
6. Note also that Software Center does not fully quit.
7. Type the following in a terminal to kill Software Center:
   $ killall software-center
8. And finally, type the following to remove the bad softwarecenter.cfg.new file:
   $ rm softwarecenter.cfg.new (and verify that you want to remove this file)

Software Center crashes and does not exit when an error is encountered when writing the configuration file at shutdown. Please see comment #16 of bug 885726 for more details, including the following stacktrace information, and for steps to reproduce a similar error.

Traceback (most recent call last):
  File "/usr/share/software-center/softwarecenter/ui/gtk3/app.py", line 857, in on_window_main_delete_event
    self.close_app()
  File "/usr/share/software-center/softwarecenter/ui/gtk3/app.py", line 533, in close_app
    self.save_state()
  File "/usr/share/software-center/softwarecenter/ui/gtk3/app.py", line 1325, in save_state
    self.config.write()
  File "/usr/share/software-center/softwarecenter/config.py", line 48, in write
    f = open(tmpname, "w")
IOError: [Errno 5] Input/output error: '/home/sam/.config/software-center/softwarecenter.cfg.new'

Related branches

Changed in software-center (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
assignee: nobody → Gary Lasker (gary-lasker)
status: Triaged → In Progress
summary: IOError: [Errno 5] Input/output error: $HOME/.config/software-
- center/softwarecenter.cfg.new
+ center/softwarecenter.cfg.new, Software Center does not exit
Changed in software-center (Ubuntu):
status: In Progress → Fix Committed
Changed in software-center (Ubuntu):
milestone: none → precise-updates
tags: added: ca-escalated

Hello Gary, or anyone else affected,

Accepted software-center into precise-proposed. The package will build now and be available in a few hours. Please test and give feedback here. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

tags: added: verification-needed
Steve Langasek (vorlon) on 2012-05-16
Changed in software-center (Ubuntu Precise):
status: New → Fix Committed
Launchpad Janitor (janitor) wrote :
Download full text (3.4 KiB)

This bug was fixed in the package software-center - 5.2.2

---------------
software-center (5.2.2) precise-proposed; urgency=low

  [ Michael Vogt ]
  * lp:~mvo/software-center/whatsnew-leak-lp985389:
    - search filter fix for the case when the "installed-only"
      filter leaks into subsequent searches (LP: #985389)
  * lp:~mvo/software-center/fix-lp994632:
    - add a dep to ensure we get the correct ubuntu-sso-client-gtk
      (LP: #994632)
  * lp:~mvo/software-center/proper-error-on-unknown-files:
    - show a proper error message when attempting to open unknown
      file types (LP: #944868)
  * lp:~mvo/software-center/lp921799:
    - fix crash when decoding screenshots JSON (LP: #921799)
  * lp:~mvo/software-center/lp959612:
    - fix crash when selecting the Installed view very quickly
      after startup (LP: #959612)

  [ Ken VanDine ]
  * lp:~ken-vandine/software-center/lp_982567:
    - Check if the proxy is enabled, if the proxy host is set but not
      enabled we shouldn't attempt to use the proxy (LP: #982567)

  [ Gary Lasker ]
  * lp:~gary-lasker/software-center/fix-crash-lp969732:
    - need to explicitly declare the needs-refresh signal in the
      AppTreeStore class to prevent a crash (LP: #969732)
  * lp:~gary-lasker/software-center/fix-crash-lp870822:
    - don't crash if we don't get a pkgversion object back
      (LP: #870822)
  * lp:~gary-lasker/software-center/fix-shutdown-crash-lp996333:
    - never crash when writing out the software center config file on
      shutdown (LP: #996333)
  * lp:~gary-lasker/software-center/fix-makedirs-race-crashes:
    - fix crash on race when creating the cache or config directories
      (LP: #743003, LP: #621182)
  * lp:~gary-lasker/software-center/fix-crash_lp973379:
    - ensure that the cache is ready before using the recommender
      service (LP: #973379 )
  * lp:~gary-lasker/software-center/toolbar-buttons-insensitive-during-startup:
    - set the toolbar buttons insensitive for the duration of time that the
      lobby panels are initializing (LP: #999486, LP: #994341)

  [ Robert Roth ]
  * lp:~evfool/software-center/bug532072:
    - escape markup for support info and license (LP: #993279)
    - ellipsize summary at trailing end (LP: #532072)
  * lp:~evfool/software-center/lp626037:
    - subtle background color tweak for consistency
      between views (LP: #626037)
  * lp:~evfool/software-center/lp835005:
    - no need for the software-properties dialog to be modal
      to software-center (LP: #835005)
  * lp:~evfool/software-center/lp839389:
    - don't display an "icon not found" image in the Unity
      launcher when a report a review window is opened (LP: #839389)
  * lp:~evfool/software-center/867588:
    - capitalize the first letter of the package summary
      (LP: #867588)
  * lp:~evfool/software-center/lp876657:
    - make sure the search field does not disappear when an
      install or remove is in progress (LP: #876657)
  * lp:~evfool/software-center/lp987797:
    - fix alignment in the reviews part of the appdetails (LP: #987797)
  * lp:~evfool/software-center/lp844768:
    - show a indeterminate progress bar when software-center waits for
      another ...

Read more...

Changed in software-center (Ubuntu Quantal):
status: Fix Committed → Fix Released
Gary Lasker (gary-lasker) wrote :

I have verified that software-center version 5.2.2 in precise-proposed fixes this bug per the test case given in the description.

Thanks!

description: updated
tags: added: verification-done
removed: verification-needed
Launchpad Janitor (janitor) wrote :
Download full text (3.4 KiB)

This bug was fixed in the package software-center - 5.2.2

---------------
software-center (5.2.2) precise-proposed; urgency=low

  [ Michael Vogt ]
  * lp:~mvo/software-center/whatsnew-leak-lp985389:
    - search filter fix for the case when the "installed-only"
      filter leaks into subsequent searches (LP: #985389)
  * lp:~mvo/software-center/fix-lp994632:
    - add a dep to ensure we get the correct ubuntu-sso-client-gtk
      (LP: #994632)
  * lp:~mvo/software-center/proper-error-on-unknown-files:
    - show a proper error message when attempting to open unknown
      file types (LP: #944868)
  * lp:~mvo/software-center/lp921799:
    - fix crash when decoding screenshots JSON (LP: #921799)
  * lp:~mvo/software-center/lp959612:
    - fix crash when selecting the Installed view very quickly
      after startup (LP: #959612)

  [ Ken VanDine ]
  * lp:~ken-vandine/software-center/lp_982567:
    - Check if the proxy is enabled, if the proxy host is set but not
      enabled we shouldn't attempt to use the proxy (LP: #982567)

  [ Gary Lasker ]
  * lp:~gary-lasker/software-center/fix-crash-lp969732:
    - need to explicitly declare the needs-refresh signal in the
      AppTreeStore class to prevent a crash (LP: #969732)
  * lp:~gary-lasker/software-center/fix-crash-lp870822:
    - don't crash if we don't get a pkgversion object back
      (LP: #870822)
  * lp:~gary-lasker/software-center/fix-shutdown-crash-lp996333:
    - never crash when writing out the software center config file on
      shutdown (LP: #996333)
  * lp:~gary-lasker/software-center/fix-makedirs-race-crashes:
    - fix crash on race when creating the cache or config directories
      (LP: #743003, LP: #621182)
  * lp:~gary-lasker/software-center/fix-crash_lp973379:
    - ensure that the cache is ready before using the recommender
      service (LP: #973379 )
  * lp:~gary-lasker/software-center/toolbar-buttons-insensitive-during-startup:
    - set the toolbar buttons insensitive for the duration of time that the
      lobby panels are initializing (LP: #999486, LP: #994341)

  [ Robert Roth ]
  * lp:~evfool/software-center/bug532072:
    - escape markup for support info and license (LP: #993279)
    - ellipsize summary at trailing end (LP: #532072)
  * lp:~evfool/software-center/lp626037:
    - subtle background color tweak for consistency
      between views (LP: #626037)
  * lp:~evfool/software-center/lp835005:
    - no need for the software-properties dialog to be modal
      to software-center (LP: #835005)
  * lp:~evfool/software-center/lp839389:
    - don't display an "icon not found" image in the Unity
      launcher when a report a review window is opened (LP: #839389)
  * lp:~evfool/software-center/867588:
    - capitalize the first letter of the package summary
      (LP: #867588)
  * lp:~evfool/software-center/lp876657:
    - make sure the search field does not disappear when an
      install or remove is in progress (LP: #876657)
  * lp:~evfool/software-center/lp987797:
    - fix alignment in the reviews part of the appdetails (LP: #987797)
  * lp:~evfool/software-center/lp844768:
    - show a indeterminate progress bar when software-center waits for
      another ...

Read more...

Changed in software-center (Ubuntu Precise):
status: Fix Committed → Fix Released
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