Software center crashes while connecting to payment service

[aaron green]

when i try to purcase sofware, the app crashes while trying to connect to the payment center. when calling the software center in a terminal, it returns this: "WARNING - Could not get usefulness from server, no username in config file". then after the program crahses, at the same time every time, the terminal returns " segmentation fault."
this bug is repeatable, every time same results.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: software-center 5.0.6
ProcVersionSignature: Ubuntu 3.0.0-17.30-generic 3.0.22
Uname: Linux 3.0.0-17-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Mon Apr 30 16:01:11 2012
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: Upgraded to oneiric on 2011-10-17 (195 days ago)

[Gary Lasker (gary-lasker)]

Hi Aaron, and thank you for your report. There was actually a very temporary issue on the server side wit payment processing that has since been resolved, so I was wondering if you were still having this problem? Please let us know that that we can contine to gather more info to work on this, or to close this bug if necessary.

Many thanks!
Gary

[Thorne Olinger (thorne-olinger)]

I am having the same problem on xubuntu 12.04. I will be more than happy to give you any info at all to help get this working on my end.

ubuntu user ever sinse 6.06

Thorne

[Thorne Olinger (thorne-olinger)]

Here is what I get when starting software-center in terminal::::

thorneo@xubuntu:~$ software-center
WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-EBdPcO/pkcs11: No such file or directory
2012-07-12 19:51:46,903 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/gi/importer.py', 51, 'find_module')'
2012-07-12 19:51:46,903 - root - ERROR - Could not find any typelib for Gst
2012-07-12 19:51:47,441 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
2012-07-12 19:51:47,528 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True
2012-07-12 19:51:47,931 - softwarecenter.region - WARNING - failed to use geoclue: 'org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.Geoclue.Master was not provided by any .service files'
2012-07-12 19:51:48,866 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file
2012-07-12 19:51:50,094 - softwarecenter.ui.gtk3.app - INFO - show_available_packages: search_text is '', app is None.
2012-07-12 19:51:51,368 - softwarecenter.db.pkginfo_impl.aptcache - INFO - aptcache.open()
2012-07-12 19:52:03,462 - softwarecenter.region - WARNING - failed to use geoclue: 'org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.Geoclue.Master was not provided by any .service files'
2012-07-12 19:52:12,763 - softwarecenter.ui.gtk3.app - INFO - software-center-agent finished with status 0
2012-07-12 19:52:12,764 - softwarecenter.db.database - INFO - reopen() database
2012-07-12 19:52:12,765 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True
this is what I get when I try to purchase a game ::::

Segmentation fault (core dumped)
thorneo@xubuntu:~$

Then software center crashes.

been with ubuntu ever sense 6.06

Thorne

[Gary Lasker (gary-lasker)]

Setting to confirmed as Thorne has reported the same issue (thanks for your comment!), and I'll add the ca-escalated tag since this is a payment and purchase issue.

Thanks again!

[Thorne Olinger (thorne-olinger)]

You are very welcome!! Everybody needs you report things like this so we
can make UBUNTU even better..

On Fri, Jul 20, 2012 at 6:25 PM, Gary Lasker <email address hidden>wrote:

> Setting to confirmed as Thorne has reported the same issue (thanks for
> your comment!), and I'll add the ca-escalated tag since this is a
> payment and purchase issue.
>
> Thanks again!
>
> ** Changed in: software-center (Ubuntu)
> Status: Incomplete => Confirmed
>
> ** Changed in: software-center (Ubuntu)
> Importance: Undecided => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/992208
>
> Title:
> Software center crashes while connecting to payment service
>
> To manage notifications about this bug go to:
>
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--
Thorne Olinger
[image: Google Plus] <https://plus.google.com/103572875093617369162/>

[Vaughn Kenny (vak278)]

I cannot connect to payment services either. ive been trying to purchase a game for over a day now figuring the system was down or something. when i click "buy" in the Ubuntu Software Center i get the "Connecting to Payment Services" but than the window just goes all white.

[dino99 (9d9)]

That version is no more maintained