Can no longer access purchased World of Goo after changing email account on LP

[blues]

I run Precise Pangolin but the problem is there since Natty

I purchase world-of-goo - I was on natty - and at that time i was using an email address provide by my internet provider.
Since that time - I change the internet provider and obviously my email adress changed.

Since then - world-of-goo - is showned in the software center but - the installation is impossible. The information associate to the launchpad account is corrupted. I purchase other software via the software center and by using a new email address and i have no problem.

However, there is no way to clean the information in the lauchpad account. (could we?)

[Gary Lasker (gary-lasker)]

Hi blues, thank you for your report and I'm sorry for our delay in responding. Are you still having this issue getting access to World of Goo? If so, please let me know and I'll route this report to the proper folks so that we can make sure you can get the game as soon as possible. Please respond here to let us know and I will watch for your response.

Many thanks for your help!
Gary

[blues (blues1961)]

Le 2012-06-28 00:24, Gary Lasker a écrit :
> Hi blues, thank you for your report and I'm sorry for our delay in
> responding. Are you still having this issue getting access to World of
> Goo? If so, please let me know and I'll route this report to the proper
> folks so that we can make sure you can get the game as soon as possible.
> Please respond here to let us know and I will watch for your response.
>
> Many thanks for your help!
> Gary
>
> ** Changed in: software-center (Ubuntu)
> Status: New => Incomplete
>
Yes, I still have the problem. Thank you very much for your help!

[Gary Lasker (gary-lasker)]

Hi blues, thanks for your reply. I will alert the folks who can help resolve this for you.

Thanks!
Gary

[Gary Lasker (gary-lasker)]

Hi again blues! As it turns out, this particular bug has already been reported and is a duplicate of bug 991287, so I will mark it as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

We will be investigating this and will have more information soon.

Thank you for your patience!

Best regards,
Gary

[Anthony Lenton (elachuni)]

Hi blues,

I've updated the data on your subscription so that you can install World of Goo again, let me know if this now works for you.

[blues (blues1961)]

I still have the same error message. The software center is running
about 5 minutes or more and at the end i've got the following:

"W:Failed to fetch
https://private-ppa.launchpad.net/commercial-ppa-uploaders/world-of-goo/ubuntu/dists/precise/main/binary-i386/Packages The requested URL returned error: 401
, E:Some index files failed to download. They have been ignored, or old
ones used instead."