Software Center does not find Adobe Reader

Bug #947916 reported by Frederik Elwert on 2012-03-06
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)

Bug Description

Software center does not find adobereader. When searching for "adobereader", it has no results, and when selecting all packages from Canonical Partner, it does not show Adobe Reader, either.

But when I went and downloaded the deb directly from Adobe, Software Center warned be that I better install that package from the software repository. So I checked with apt, and indeed, there were adobereader packages available:

apt-cache policy adobereader-deu
  Installed: (none)
  Candidate: 9.4.7-1oneiric1
  Version table:
     9.4.7-1oneiric1 0
        500 precise/partner i386 Packages
        500 precise/partner i386 Packages

I would expect Software Center to show those.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: software-center 5.1.11
ProcVersionSignature: Ubuntu 3.2.0-18.28-generic 3.2.9
Uname: Linux 3.2.0-18-generic i686
ApportVersion: 1.94-0ubuntu1
Architecture: i386
Date: Tue Mar 6 12:48:44 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha i386 (20110803.1)
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: Upgraded to precise on 2012-01-22 (43 days ago)

Robert Roth (evfool) on 2012-03-06
Changed in software-center (Ubuntu):
status: New → Confirmed
Michael Vogt (mvo) wrote :

Thanks for your bugreport.

When I search for adobereader in my current precise I find it there. However its not there on a fresh install.
So we need to add meta-data for it to the software-center-agent.

Changed in software-center (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Triaged
Michael Vogt (mvo) wrote :

I tested this on a fresh install now and added the partner repository manually. Software-center detected the new repository after ~1 minute and updated the database and now I can find acroread.

Michael Vogt (mvo) on 2012-04-18
Changed in software-center (Ubuntu):
status: Triaged → In Progress
Uli Tillich (utillich) wrote :

I can confirm this bug.

After activating partner repos I can also find it when searching for "acroread", but that is the package name, not the name of the application. It is not found when searching "Acrobat Reader", "Acrobat", "Adobe" or "Adobe Reader"

Michael Vogt (mvo) wrote :

Hey Uli, you thanks for your update on this. Are you on amd64? It appears the acrobat reader there failed to build that is why its not easily found. I look into this now.

Michael Vogt (mvo) wrote :

See for the details that link to the build failure.

Uli Tillich (utillich) wrote :

Hi Michael, yes I am running ubuntu 12.04 64bit.

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