When trying to download software I receive this message: "Failed to download package files. Check your Internet connection." I check and have an internet connection, but each time I retry I receive the same message. I have also tryed rebooting with no success.

Bug #901817 reported by Don Harding
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Started after last software update. When trying to download software I receive this message: "Failed to download package files. Check your Internet connection." I check and have an internet connection, but each time I retry I receive the same message. I have also tryed rebooting with no success.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: software-center 5.0.2ubuntu0.1
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
Uname: Linux 3.0.0-13-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Thu Dec 8 13:16:16 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: Upgraded to oneiric on 2011-10-14 (55 days ago)

Revision history for this message
Don Harding (huck1961) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
Revision history for this message
Don Harding (huck1961) wrote :

Problem persists. I tried changing updates to manual and get a similar message when updating manually, but updates do download after canceling notification.

Revision history for this message
Asoka Dissanayake (adsinky) wrote :

This same problem is encountered in 11.04 as well.

Revision history for this message
dell (ana-masry1990) wrote :

i had the same problem but when i logged off and tried to log with "Gnome" instead of "unity" my problem was solved
i logged in "Gnome classic"

Revision history for this message
Gary Lasker (gary-lasker) wrote :

Hi Don, and thank you for your report. This appears to be a duplicate of bug 986929, so I am marking it as such. Please check that bug for further information about this problem, and for advice for how to resolve problems of this type.

Please let us know in bug 986929 if you continue to have this problem.

And thank you again for your help!

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