software-center in oneiric starts, but only a gray window is visible

[Matthias Schmidt]

I use software-center 5.0 in oneiric amd64 from today. When I started the software-center, it only showed a gray window without any content. I restarted it multiple times but nothing changed. I attached a screenshot to the bug report.

Starting it on the CLI does not show any errors:

% software-center
2011-10-05 19:30:58,883 - softwarecenter.ui.gtk3.em - INFO - EM's: 16 14 19

Is there any kind of debug mode to track down the issue?

[Gary Lasker (gary-lasker)]

Hi Matthias, and thank you for your report. We have seen this error before, and the there is a workaround that should take care of it. Please type the following into a terminal:

  killall software-center

Alternatively, a reboot should also clear the problem. If either of these does not fix it, please report back here.

Thanks!

[Gary Lasker (gary-lasker)]

P.S. Just to be clear, these workarounds are not the actual fix for the underlying bug, but just that, workarounds. The fixing part is still in the works. :)

[Matthias Schmidt (mschmidt)]

Yes, the workaround solves my problem. Is there already another bug report for this issue? if yes, this one can be closed.

[Gary Lasker (gary-lasker)]

Hi again Matthias. Indeed, there's an earlier bug report for this (bug 772549) and so I'll mark this one as a duplicate of that one.

Thanks again!