software-center crashed with DocNotFoundError in load_range(): Docid 5573 not found

Bug #867801 reported by Michael Terry
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I clicked on "Installed->Other" and got this popup

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: software-center 5.0
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu2
Architecture: i386
CheckboxSubmission: 9a284f3f6b4f7829abbe27ad9573a709
CheckboxSystem: 3935143777c965daaa64b51f0134f712
Date: Tue Oct 4 15:12:53 2011
EcryptfsInUse: Yes
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110422)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
PythonArgs: ['/usr/bin/software-center']
SourcePackage: software-center
Title: software-center crashed with DocNotFoundError in load_range(): Docid 5573 not found
UpgradeStatus: Upgraded to oneiric on 2011-07-27 (69 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers

Revision history for this message
Michael Terry (mterry) wrote :
visibility: private → public
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
Revision history for this message
Robert Roth (evfool) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug #638706, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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