software-center crashed with DBusException in call_blocking(): org.freedesktop.DBus.Error.ServiceUnknown: The name :1.157 was not provided by any .service files

Bug #863898 reported by jatoo on 2011-10-01
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Gary Lasker
Gary Lasker

Bug Description

Test case for Oneiric SRU:

1. Launch software-center.
2. Choose menu item "File->Reinstall Previous Purchases...".
3. Repeat step 2 three more times. Each time, the previous purchases should be displayed (there should never be an empty list).

I was attempting to do a reinstall of previous purchases, but they don't show up! I have purchased Braid.

I believe I was also attempting to install Google Chrome from google-chrome-stable_current_i386.deb at the time.

Also, it generated an automatic error.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: software-center 5.0
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu2
Architecture: i386
Date: Sat Oct 1 18:42:48 2011
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta i386 (20110921.2)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
PythonArgs: ['/usr/bin/software-center']
SourcePackage: software-center
Title: software-center crashed with DBusException in call_blocking(): org.freedesktop.DBus.Error.ServiceUnknown: The name :1.157 was not provided by any .service files
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin lpadmin sambashare

jatoo (wainwright-alex) wrote :
description: updated
tags: removed: need-duplicate-check
visibility: private → public
Gary Lasker (gary-lasker) wrote :

I jatoo, and thanks for your report. I can confirm this one. In my testing, I find that the first time I invoke "Reinstall Previous Purchases" in a new run of Software Center, the list appears correctly. It is only the second or third invokation of "Reinstall Previous Purchases" where this error appears.

NOTE that each restart of Software Center seems to clear the problem. jatoo, as a workaround until we fix this bug, please try restarting Software Center and hopefully you will be able to access your previous purchases list. If you still cannot, please report that here.

Thanks for your help!

Changed in software-center (Ubuntu):
importance: Undecided → Medium
status: New → Confirmed
Changed in software-center (Ubuntu):
status: Confirmed → Triaged
assignee: nobody → Gary Lasker (gary-lasker)
Changed in software-center (Ubuntu):
status: Triaged → In Progress
Changed in software-center (Ubuntu):
status: In Progress → Fix Committed
Changed in software-center (Ubuntu Oneiric):
status: New → Fix Committed
importance: Undecided → Medium
assignee: nobody → Gary Lasker (gary-lasker)
Changed in software-center (Ubuntu):
status: Fix Committed → Fix Released

Hello jatoo, or anyone else affected,

Accepted software-center into oneiric-proposed, the package will build now and be available in a few hours. Please test and give feedback here. See for documentation how to enable and use -proposed. Thank you in advance!

tags: added: verification-needed
Gary Lasker (gary-lasker) wrote :

I have verified this fix in oneiric-proposed. Thanks!

description: updated
tags: added: verification-done
removed: verification-needed
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package software-center -

software-center ( oneiric-proposed; urgency=low

  * softwarecenter/ui/gtk3/views/
    - set transient parent when creating a new webview to better
      support PayPal (LP: #893988)

software-center (5.0.3) oneiric-proposed; urgency=low

  [ Michael Vogt ]
  * Improve icon extenstion detection, some iconnames are already
    without extenstion with still with a "." in the name, some are not.
    This fixes the icons display for wesnoth and xpuzzles (LP: #878707)

  [ Gary Lasker ]
  * softwarecenter/ui/gtk3/
    - fix potential dbus crash when accessing the list of previous
      purchases (LP: #863898)
  * softwarecenter/ui/gtk3/session/
    - fix UnicodeDecodeError in NavigationItem __str__ (LP: #847050)
  * softwarecenter/ui/gtk3/panes/
    - fix UnicodeDecodeError in DisplayState __str__ (LP: #873046)
  * softwarecenter/ui/gtk3/models/
    - fix UnicodeDecodeError in _render_status_text (LP: #862029)
  * softwarecenter/distro/
    - fix UnicodeDecodeError in get_install_warning_text (LP: #857416)
  * softwarecenter/db/
    - fix UnicodeDecodeError in __str__ (LP: #871088)

  [ Gabor Kelemen ]
  * Fix misplaced parentheses and localize the app name
    using the app-install-data-ubuntu domain. LP: #880257
  * Display the success message properly localized. LP: #872823
  * Display failure message properly localized. LP: #872812
 -- Michael Vogt <email address hidden> Thu, 24 Nov 2011 10:10:25 +0100

Changed in software-center (Ubuntu Oneiric):
status: Fix Committed → Fix Released
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