Ubuntu Software Centre doesn't download packages from app list with non-NetworkManager connection

Bug #812791 reported by Joe McDonnell
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
New
Undecided
Unassigned

Bug Description

I'm using Ubuntu 11.04.
The problem is noticed when I choose to download and install apps from Ubuntu Software Centre 4.0.4.
Specifically, when I click the install button for Thunderbird by Mozilla I get a warning message telling me that package files cannot be downloaded and to check my internet connection ( which is fine, broadband connection, used without network-manager ).
However, installing from the application details page works.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: software-center 4.0.4
ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
Uname: Linux 2.6.38-10-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Tue Jul 19 10:43:49 2011
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: software-center
UpgradeStatus: Upgraded to natty on 2011-05-09 (70 days ago)

Revision history for this message
Joe McDonnell (jmcdonnell) wrote :
Revision history for this message
Robert Roth (evfool) wrote :

Thank you for helping us to improve Ubuntu. What kind of internet connection are you using? Do you use network-manager to establish a connection, or something else?
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in software-center (Ubuntu):
status: New → Incomplete
Revision history for this message
Joe McDonnell (jmcdonnell) wrote : Re: [Bug 812791] Re: Ubuntu Software Centre won't download packages andsays I need to check my internet connection ( but of course,I'm very much connected! )

I have a broadband connection & no network manager, however I solved the
problem by accessing the more details pane and using the install button
located there rather than the one on the preview pane!
I hope that helps! :-\

-----Original Message-----
From: Robert Roth
Sent: Wednesday, August 03, 2011 10:09 AM
To: <email address hidden>
Subject: [Bug 812791] Re: Ubuntu Software Centre won't download packages
andsays I need to check my internet connection ( but of course,I'm very much
connected! )

Thank you for helping us to improve Ubuntu. What kind of internet connection
are you using? Do you use network-manager to establish a connection, or
something else?
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

** Changed in: software-center (Ubuntu)
       Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/812791

Title:
  Ubuntu Software Centre won't download packages and says I need to
  check my internet connection ( but of course, I'm very much connected!
  )

Status in “software-center” package in Ubuntu:
  Incomplete

Bug description:
  I'm using Ubuntu 11.04.
  The problem is noticed when I choose to download and install apps from
Ubuntu Software Centre 4.0.4.
  Specifically, when I click the install button for Thunderbird by Mozilla I
get a warning message telling me that package files cannot be downloaded and
to check my internet connection ( which is fine ).

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: software-center 4.0.4
  ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
  Uname: Linux 2.6.38-10-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Tue Jul 19 10:43:49 2011
  InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386
(20101007)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: software-center
  UpgradeStatus: Upgraded to natty on 2011-05-09 (70 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/812791/+subscriptions

Robert Roth (evfool)
Changed in software-center (Ubuntu):
status: Incomplete → Confirmed
status: Confirmed → New
summary: - Ubuntu Software Centre won't download packages and says I need to check
- my internet connection ( but of course, I'm very much connected! )
+ Ubuntu Software Centre doesn't download packages from app list with non-
+ NetworkManager connection
description: updated
Revision history for this message
Robert Roth (evfool) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug #856504, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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