software-center crashed with ImportError in _create_scagent_if_needed(): No module named backend.scagent

Bug #805969 reported by FrankX on 2011-07-05
This bug affects 6 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Vadim Rutkovsky
Vadim Rutkovsky

Bug Description

following dist upgrade to 11.10, i was adding software i needed, the software-center crashed when i chose to reinstall previous purchases.

1. Launch Software-Center
2. Select the menu 'File / Reinstall Previous Purchases ...'

Traceback (most recent call last):
  File "/usr/share/software-center/softwarecenter/ui/gtk/", line 724, in on_menuitem_reinstall_purchases_activate
  File "/usr/share/software-center/softwarecenter/ui/gtk/", line 718, in _create_scagent_if_needed
    from backend.scagent import SoftwareCenterAgent
ImportError: No module named backend.scagent

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: software-center 4.1.8
ProcVersionSignature: Ubuntu 3.0-3.4-generic 3.0.0-rc5
Uname: Linux 3.0-3-generic i686
Architecture: i386
Date: Tue Jul 5 15:02:56 2011
EcryptfsInUse: Yes
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
 PATH=(custom, no user)
PythonArgs: ['/usr/bin/software-center']
SourcePackage: software-center
Title: software-center crashed with ImportError in _create_scagent_if_needed(): No module named backend.scagent
UpgradeStatus: Upgraded to oneiric on 2011-07-05 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Related branches

FrankX (frankx-190875) wrote :
tags: removed: need-duplicate-check
Jean-Baptiste Lallement (jibel) wrote :

Thanks for your report. Easily reproducible. Setting to triaged.

visibility: private → public
Changed in software-center (Ubuntu):
importance: Undecided → High
status: New → Triaged
description: updated
Changed in software-center (Ubuntu Oneiric):
assignee: nobody → Vadim Rutkovsky (roignac)
status: Triaged → Fix Committed
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package software-center - 4.1.10

software-center (4.1.10) oneiric; urgency=low

  [ Michael Vogt ]
  * merged lp:~alexeftimie/software-center/backend-refactor,
    many thanks
  * merged lp:~mmcg069/software-center/search-aid-improvments,
    many thanks
  * add generic "use_cache" to SimpleFileDownloader
  * softwarecenter/ui/gtk3/widgets/
    - add basic ExhibitBanner widget
  * merged lp:~roignac/software-center/bug-805969,
    many thanks to Vadim Rutkovsky (LP: #805969)
  * merged lp:~aaronp/software-center/more-top-rated, many thanks
    to Aaron Peachey
  * add top rated carousel

  [ Gary Lasker ]
  * softwarecenter/ui/gtk/,
    - improvement for a local debian package install, display a
      "loading" spinner while the package loads and do not show
      the main categories view momentarily
  * softwarecenter/backend/
    - fix crash on an undefined histogram value (LP: #812923)
  * softwarecenter/ui/gtk/,
    - apply patch from Michael Terry to fix a crash when
      initializing the history pane, many thanks! (LP: #746984)
  * softwarecenter/db/,
    - reduce startup time when installing a deb file by ~50%
 -- Michael Vogt <email address hidden> Fri, 22 Jul 2011 15:43:43 +0200

Changed in software-center (Ubuntu Oneiric):
status: Fix Committed → Fix Released
tags: added: testcase
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